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- Tasks: Manage junior doctor rotas and coordinate staffing cover in a dynamic NHS environment.
- Company: Join Kingston and Richmond Foundation Trust, dedicated to patient-centred care and team support.
- Benefits: Enjoy flexible shifts, free training, and weekly pay while making a difference.
- Why this job: Be part of a team that values responsibility, safety, and continuous improvement in healthcare.
- Qualifications: Minimum 2 years NHS experience, proficiency in HealthRoster and Excel, strong customer service skills.
- Other info: Opportunity to support recruitment and training for medical staff.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced and proactive administrator with a passion for supporting medical teams in a dynamic NHS environment? Kingston and Richmond Foundation Trust is seeking a Medical Staffing Coordinator to join our Medicine department and play a vital role in ensuring the smooth operation of junior doctor rotas and staffing cover.
About the Role
As a Medical Staffing Coordinator, you will be the first point of contact for all junior doctor rota issues within the Medicine department. You will manage and maintain rotas, coordinate leave and sickness cover, liaise with internal and external stakeholders, and ensure continuity of service through effective planning and communication.
Key Responsibilities
- Maintain and update junior doctor rotas, ensuring adequate cover for clinics, inpatients, and on-call shifts.
- Coordinate short- and long-term staffing solutions, including booking locums and managing leave.
- Liaise with consultants, junior doctors, HR, Bank Partners, and the E-Rostering Support Team.
- Ensure accurate and timely data entry in HealthRoster and Excel spreadsheets.
- Provide excellent customer service via phone and email, acting as the first point of contact for rota-related queries.
- Support recruitment, induction, and training coordination for medical staff.
Essential Criteria
- Minimum 2 years’ experience working in the NHS, ideally in a medical staffing or administrative role.
- Proficiency in HealthRoster and strong working knowledge of Microsoft Excel.
- Demonstrated experience in customer service and telephone support.
- Excellent organisational, communication, and interpersonal skills.
- Ability to work independently, manage competing priorities, and maintain confidentiality.
- At least 6 months NHS experience in the last 3 years.
Desirable
- NVQ Level 3 in Business Administration or equivalent.
- Understanding of medical staffing requirements and hospital operations.
Why Join Us?
At Kingston and Richmond Foundation Trust, we are committed to delivering patient-centred care and fostering a supportive, inclusive workplace. You’ll be part of a team that values responsibility, safety, and continuous improvement. You will also receive benefits which include:
- Pick of shifts over agency workers
- Access to free Core Skills Training via Bank Partners
- Weekly pay
Ready to make a difference? Apply now and help us deliver high-quality care through effective medical staffing coordination.
Medical Staffing Co-Ordinator - Band 4 employer: Bank Partners
Contact Detail:
Bank Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Staffing Co-Ordinator - Band 4
✨Tip Number 1
Familiarise yourself with the HealthRoster system before your interview. Understanding how it works and its functionalities will show your proactive approach and readiness for the role.
✨Tip Number 2
Network with current or former employees of Kingston and Richmond Foundation Trust. They can provide insights into the work culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience in medical staffing or administration. Highlighting your problem-solving skills and ability to manage competing priorities will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your customer service skills by preparing to discuss how you've handled challenging situations in the past. This will illustrate your ability to maintain professionalism and support medical teams effectively.
We think you need these skills to ace Medical Staffing Co-Ordinator - Band 4
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in medical staffing or administrative roles within the NHS. Emphasise your proficiency in HealthRoster and Microsoft Excel, as well as your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting medical teams. Mention specific examples of how you've successfully managed rotas or coordinated staffing solutions in previous roles.
Highlight Key Skills: In your application, focus on your organisational, communication, and interpersonal skills. Provide examples of how you've effectively managed competing priorities and maintained confidentiality in past positions.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Bank Partners
✨Know Your Rota Management
Familiarise yourself with the principles of rota management and the specific challenges faced in the NHS. Be prepared to discuss your experience with maintaining rotas and how you ensure adequate staffing cover.
✨Demonstrate Customer Service Skills
As the first point of contact for rota-related queries, showcasing your customer service skills is crucial. Prepare examples of how you've effectively handled difficult situations or queries in previous roles.
✨Highlight Your Technical Proficiency
Make sure to mention your proficiency in HealthRoster and Microsoft Excel. Be ready to discuss how you've used these tools in past roles to manage data and support staffing solutions.
✨Showcase Your Organisational Skills
The role requires excellent organisational abilities. Prepare to share specific examples of how you've managed competing priorities and maintained confidentiality in a busy work environment.
