At a Glance
- Tasks: Manage patient complaints and enhance the overall patient experience at Moorfields Eye Hospital.
- Company: Join a leading NHS Trust dedicated to exceptional patient care.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Other info: Opportunity to work in a supportive environment with a focus on personal growth.
- Why this job: Be part of a team that drives positive change in patient experiences.
- Qualifications: Experience in managing complaints and improving patient services.
The predicted salary is between 37338 - 44962 £ per year.
Moorfields Eye Hospital NHS Trust seeks an Interim Complaints and Patient Experience Support Manager to join the PALS and complaints team in London.
You will help reduce backlogs, ensure timely responses, and manage PHSO-related queries while supporting the See the Whole Person initiative.
Responsibilities include process improvements, staff training, and performance reporting to drive patient experience improvements during the interim period.
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Patient Experience & Complaints Manager — Flexible Hours in London employer: Bank Partners
Kingston and Richmond NHS Foundation Trust is an exceptional employer, dedicated to providing high-quality community care while fostering a supportive and collaborative work environment. With flexible working hours and competitive pay, we prioritise the well-being of our staff, ensuring they have the opportunity for professional growth and development within a dynamic healthcare setting. Join us in making a meaningful impact on the health of our local communities in the vibrant boroughs of Kingston and Richmond.
