Band 8a - Information Governance Manager - Moorfields

Moorfields Eye Hospital are recruiting an experienced Band 8a Information Governance Manager to join their highly skilled and qualified team.

Moorfields is the leading provider of eye health services in the UK and a world-class centre of excellence for ophthalmic research and education. Their clinical staff take great pride in providing high-quality care to their patients across their extensive specialist clinics, including their A&E department; Paediatric clinic; Retinal Therapy Unit; Cataract, Glaucoma, Genetics, Oracular Oncology departments; and many more. It provides state-of-the-art operating facilities run by some of the UK’s leading ophthalmology surgeons, providing operative services including laser treatment, vision correction, cosmetic treatment, and various other corrective treatment for a range of eye conditions

The Role:

The Information Governance (IG) Manager for Research and Compliance will support the Head of Information Governance by managing the operational delivery of the Trust’s research IG strategy and work programme by leading on the co-ordination of the implementation of effective management arrangements and ensuring that best practice in IG is integrated into the Trust’s working arrangements internally and with external partners; managing the Compliance Officer; support learning from events and incidents; providing assurance and risk management support; and providing cover for other members of the team.

Good IG in research enhances the ethical and scientific quality of it. Research is important to improve patients care as well as to prevent and reduce diseases by identifying risk factors. Research helps to increase the access to better and more effective treatment options. It also provides the evidence needed to guide health services improvement and development. Evidence shows clinically research-active hospitals have better patient care outcomes.

High quality research is built within a strong Information Governance framework. Setting standards for handling information in a secure and confidential manner, allows organisations and individuals to manage patient, personal and sensitive information legally, securely, efficiently and effectively in order to deliver the best possible healthcare and services.

Main Responsibilities:

• Coordinate and manage IG operations in support of research, keeping the Head of IG, the Director for Research, and the Chief Operating Officer for INSIGHT apprised of outcomes and escalating issues as appropriate.
• Provide expert and specialist IG advice and expertise on health research and related data access initiatives, developing high-quality, user-friendly and accurate guidance in a range of formats.
• Provide expertise and advice on research management and proposals (grant applications), including research ethics and data sharing/licensing and/or service agreements involving personal data, liaising with the Head of IG and Moorfields General Counsel where appropriate.
• Manage information asset accession and information security reviews relating to research proposals, including Information risk assessments, data protection impact assessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format for approval.
• Ensure research related policies, procedures and guidelines are compliant with data protection legislation and are implemented effectively and efficiently across the research function.
• Assess and report on the discharge of procedures and processes to identify gaps in current practice, and where required make recommendations.
• Work with the managers and principle investigators to ensure the maintenance of their entries to the information asset register.
• Develop and provide tailored IG training and guidance for research colleagues.
• Investigate and report on IG complaints and incidents in line with Trust policy as required, particularly where they are linked to research.
• Coordinate, develop and review appropriate information-sharing protocols that provide clarity of purpose and enable streamlining of information disclosure routes.
• Ensure the Trust is compliant with legislative requirement for data sharing or licensing.
• Support research leadership with the production of IG related data and reports, including for Moorfields Research Management Committee, Research Governance Committee, and for HDRUK purposes.
• Provide input to the Trust’s IG and corporate risk registers and reporting requirements.
• Manage the NHS Data Security & Protection Toolkit (DSPT) activity, including the collation and provision of evidence, and coordination of returns.
• Assist with DPA requests relating to research (including requests that overlap between the DPA and the FoIA) and respond to DPA complaints where necessary.
• To assist the Head of IG with IG Departmental work planning. This includes planning and coordinating specialist project advice and technical support, planning and coordinating specialist advice and guidance.
• There is an expectation that the postholder may be responsible for contractors/consultants hired to undertake a discrete piece of service work, and/or agency temporary staff.
• Monitor and support internal and management audit of research processes to identify IG gaps or weaknesses in current practices or systems. Ensure all recommendations are implemented to deliver an improvement in the research function delivery.
• Provide leadership for, and the IG element of research governance groups, ensuring terms of references are up to date and aligned with other governance structures at the Trust.
• Manage, support and develop the Information Compliance Officer.
• Attend external Information Governance and Research Forums to develop strong and productive relationships with Information Governance leads in other NHS organisations and with wider stakeholders and to help influence the national policy agenda on Information Governance.
• Continue to maintain an up to date knowledge of Information Governance and other related initiatives which may affect the Trust.
• Provide expert advice to the Trust on information governance related for contracts and agreements for research that involve processing personal data.
• Financial and Physical responsibility: hold budget, monitors budget, procurement of capital equipment and supplies.
• Human resources duties: manage training, appraisals and recruitment of staff into the department.
• Deputise for the Head of Information Governance as required, cover for the IG Manager [assets and partnerships]

Requirements:

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
• Professional qualification(s) in Information Governance fields, for example ISEB Certification in Data Protection, FOI, Information Security or other certificates in Information Governance or Specialist knowledge and expertise acquired through experience or theoretical study of a broad range of techniques / processes relating to the knowledge area.
• Qualified by experience and through evidence of continuous professional development to work at a senior level in a care provider, higher education, or research institution.
• Evidence of continual professional development over the last 3 years.
• PRINCE2 Practitioners or equivalent qualification.
• Minimum five years’ experience of working in the Information Governance field.
• In-depth experience of working in an Information Governance/ field with care provider(s) higher education, or research institution.
• Two years’ experience of handling Freedom of Information requests.
• Experience of team and staff management.
• Dealing with members of the public.
• Three years’ experience of developing awareness and training programmes for staff
• Knowledge of Information Governance issues relevant to the health or social care including relevant specialist organisational / procedural / policy knowledge in relation to records and information management.
• Sound knowledge and understanding of NHS Information Governance agenda and the Data Security & Protection Toolkit.
• Knowledge and understanding of the IG agenda, including Data Protection Act, Freedom of Information (FOI) legislation, Caldicott.
• Ability to deal with complex issues and to distil information to identify what is required and seek appropriate responses.
• Ability to liaise with a range of internal and external stakeholders of all grades, and able to build effective working relationships with customers, managers and staff.
• Ability to work to a demanding work schedule.
• Ability to work with a high degree of accuracy and detail.
• Good organisational skills and ability to prioritise between competing demands.
• Good numerical skills and ability to analyse complex issues.
• Good all round IT skills including email, internet, word processing, spreadsheet, presentation and database software.
• High level of drive and determination.
• Sound judgement and attention to detail.
• Able to build effective contacts and networks.
• Ability to work effectively as part of a team.
• Evidence of commitment to personal development and training.
• Responsive and enthusiastic.
• Practical approach to problem solving.
• Flexible attitude to working.
• Ability to engage and motivate people.
• Ability to work both independently and effectively with a team.
• Ability to work under pressure and to deadlines.
• Ability to manage work and prioritise workload.

We are so grateful for the commitment and devotion of our Bank Staff Nurses, so are pleased to offer the following benefits:

• Weekly salary.
• Staffing Bank workers can contribute to their NHS pension.
• Priority of shifts over all agency workers.
• Competitive pay.

Apply now for this fantastic opportunity by uploading your CV, and a member of our recruitment team will be in touch.