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- Tasks: Support Relationship Managers with client service and operational tasks in a dynamic banking environment.
- Company: Join the Bank of Singapore, part of the OCBC Group, known for its global reach.
- Benefits: Attractive remuneration, non-financial perks, and opportunities for personal growth.
- Why this job: Be part of a team that shapes client experiences and drives financial success.
- Qualifications: 3-5 years in client servicing or operations; degree from a reputable institution.
- Other info: Gain valuable experience in wealth management and enhance your career prospects.
The predicted salary is between 35000 - 45000 £ per year.
Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices.
Provide client service support to Relationship Managers with a broad range of client focused operational tasks including:
- Account openings
- Daily account monitoring
- Order inputs
Monitor transactions and activities in client accounts.
Maintain client data and reports, such as:
- Contact lists
- Account numbers
- Facilities details
- Status of credit reviews/renewals
Maintain the updated record of all client documentation, monitor risk dashboards/MI, resolve alerts before deadlines and produce presentation material for client review meetings and pitches.
Handle administrative duties including:
- Scheduling appointments
- Preparing correspondences
- Making travel arrangements
- Arranging meetings and receptions
- Producing presentation materials
Ensure adherence to regulations and applicable policies and procedures.
Understand the basic mechanism of common financial products and services.
Academic & Other Requirements:
- Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions, preferably wealth management companies.
- Bachelor degree or diploma from reputable institutions.
- Good understanding of financial products and services.
Assistant Customer Relationship Manager in London employer: Bank of Singapore, Asia’s Global Private Bank
Contact Detail:
Bank of Singapore, Asia’s Global Private Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Customer Relationship Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bank of Singapore on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of financial products and services. We want to show that we’re not just a good fit, but that we’re genuinely interested in what they do.
✨Tip Number 3
Practice common interview questions related to client servicing and operations. We can role-play with a friend or use online resources to nail our responses and boost our confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at Bank of Singapore.
We think you need these skills to ace Assistant Customer Relationship Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Customer Relationship Manager role. Highlight your relevant experience in client servicing and operations, and don’t forget to mention any specific financial products you’re familiar with!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your skills align with what we’re looking for at Bank of Singapore. Keep it engaging and personal!
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A well-organised application reflects your ability to maintain accurate client data and reports.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Bank of Singapore, Asia’s Global Private Bank
✨Know Your Financial Products
Make sure you brush up on your knowledge of common financial products and services. The interviewer will likely ask about your understanding of these, so being able to discuss them confidently will show that you're prepared and knowledgeable.
✨Showcase Your Client Service Skills
Prepare examples from your past experience where you've excelled in client servicing. Highlight specific situations where you resolved issues or improved client satisfaction, as this role heavily focuses on supporting Relationship Managers and maintaining client relationships.
✨Be Organised and Detail-Oriented
Since the role involves a lot of administrative duties and maintaining client data, demonstrate your organisational skills. Bring along a well-structured portfolio or notes that showcase your ability to manage multiple tasks efficiently.
✨Prepare for Regulatory Questions
Familiarise yourself with the regulations and policies relevant to the banking sector. Be ready to discuss how you ensure compliance in your work, as adherence to regulations is crucial in this role.