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For Companies At a Glance
- Tasks: Support Relationship Managers with client service and operational tasks in a dynamic banking environment.
- Company: Join Bank of Singapore, a leader in financial services with a culture of teamwork and fairness.
- Benefits: Attractive salary, personal development programmes, and global career opportunities within OCBC Group.
- Why this job: Make a real impact by helping clients and developing your skills in a fast-paced setting.
- Qualifications: 3-5 years in client servicing or operations, with strong communication and attention to detail.
- Other info: Thriving environment that encourages innovation and collaboration across departments.
The predicted salary is between 35000 - 45000 £ per year.
Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
Main Job Responsibilities
- Provide client service support to Relationship Managers with a broad range of client focused operational tasks including account openings, daily account monitoring and order inputs.
- Act as one of the client’s primary contact points to respond to all client enquiries, instructions and provide resolution to most issues and requests.
- Monitor transactions and activities in client accounts.
- Maintain client data and reports, such as contact lists, account numbers, facilities details, status of credit reviews/renewals.
- Maintain the updated record of all client documentation, monitor risk dashboards/MI, resolve alerts before deadlines and produce presentation material for client review meetings and pitches.
- Handle administrative duties including scheduling appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
- Coordinate with Product Groups, Operations and other functional areas as necessary.
- Ensure adherence to regulations and applicable policies and procedures.
- Understand the basic mechanism of common financial products and services.
- Investigate and provide resolution on queries and ensure proper closure on issues raised.
Academic & Other Requirements
- Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions, preferably wealth management companies.
- Bachelor degree or diploma from reputable institutions.
- Good understanding of financial products and services.
- Excellent interpersonal, communication and client interfacing skills.
- Meticulous, strong attention to details.
- Possess future oriented mindset, strive to innovate and adapt to changes.
- Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments.
- Ability to thrive in a fast-paced environment and remain empathetic, passionate and resilient.
Assistant Relationship Manager (UK) in City of London employer: Bank of Singapore, Asia’s Global Private Bank
Contact Detail:
Bank of Singapore, Asia’s Global Private Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Relationship Manager (UK) in City of London
✨Tip Number 1
Network like a pro! Reach out to current employees at Bank of Singapore on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Relationship Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by practising common questions related to client servicing and financial products. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! During the interview, highlight your attention to detail and ability to handle multiple tasks. Use specific examples from your past experience that demonstrate how you've successfully managed client relationships and resolved issues.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. And remember, apply through our website for the best chance at getting noticed!
We think you need these skills to ace Assistant Relationship Manager (UK) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Relationship Manager role. Highlight your client servicing experience and any relevant financial knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the role and how you can contribute to our team. Be genuine and let your personality come through – we love to see that!
Showcase Your Attention to Detail: In this role, being meticulous is key. Make sure your application is free from typos and errors. A well-organised application shows us you’re serious about the position and can handle the details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bank of Singapore, Asia’s Global Private Bank
✨Know Your Financial Products
Make sure you brush up on your knowledge of common financial products and services. Being able to discuss these confidently will show that you understand the industry and can provide valuable support to Relationship Managers.
✨Showcase Your Client Service Skills
Prepare examples from your past experiences where you've successfully handled client enquiries or resolved issues. This will demonstrate your ability to be a primary contact point for clients and highlight your strong interpersonal skills.
✨Be Detail-Oriented
Since the role requires meticulous attention to detail, come prepared with examples that showcase your organisational skills. Discuss how you've maintained accurate records or managed multiple tasks without missing deadlines.
✨Emphasise Team Collaboration
Highlight your experience working across departments and how you’ve contributed to team success. The Bank of Singapore values teamwork, so showing that you can collaborate effectively will set you apart from other candidates.