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For Companies At a Glance
- Tasks: Support Relationship Managers with client service and operational tasks in a dynamic banking environment.
- Company: Join the Bank of Singapore, where teamwork and fairness drive our success.
- Benefits: Attractive salary, personal development programmes, and global career opportunities.
- Why this job: Be a key player in client relations and make a real impact in wealth management.
- Qualifications: 3-5 years in client servicing or operations, with a strong understanding of financial products.
- Other info: Thriving, fast-paced environment with a focus on innovation and collaboration.
The predicted salary is between 35000 - 45000 £ per year.
Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
Main Job Responsibilities
- Provide client service support to Relationship Managers with a broad range of client focused operational tasks including account openings, daily account monitoring and order inputs.
- Act as one of the client’s primary contact points to respond to all client enquiries, instructions and provide resolution to most issues and requests.
- Monitor transactions and activities in client accounts.
- Maintain client data and reports, such as contact lists, account numbers, facilities details, status of credit reviews/renewals.
- Maintain the updated record of all client documentation, monitor risk dashboards/MI, resolve alerts before deadlines and produce presentation material for client review meetings and pitches.
- Handle administrative duties including scheduling appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
- Coordinate with Product Groups, Operations and other functional areas as necessary.
- Ensure adherence to regulations and applicable policies and procedures.
- Understand the basic mechanism of common financial products and services.
- Investigate and provide resolution on queries and ensure proper closure on issues raised.
Academic & Other Requirements
- Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions, preferably wealth management companies.
- Bachelor degree or diploma from reputable institutions.
- Good understanding of financial products and services.
- Excellent interpersonal, communication and client interfacing skills.
- Meticulous, strong attention to details.
- Possess future oriented mindset, strive to innovate and adapt to changes.
- Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments.
- Ability to thrive in a fast-paced environment and remain empathetic, passionate and resilient.
Assistant Relationship Manager (UK) employer: Bank of Singapore, Asia’s Global Private Bank
Contact Detail:
Bank of Singapore, Asia’s Global Private Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Relationship Manager (UK)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bank of Singapore on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to client servicing and financial products. We want to show that we know our stuff and can handle the fast-paced environment!
✨Tip Number 3
Show off your soft skills! During interviews, highlight your communication and interpersonal skills. Remember, they’re looking for someone who can connect with clients and collaborate across teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Bank of Singapore.
We think you need these skills to ace Assistant Relationship Manager (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Assistant Relationship Manager role. Highlight your client servicing experience and any relevant financial knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for client service and how you can contribute to our team. Be genuine and let your personality come through – we love to see that!
Showcase Your Attention to Detail: In this role, being meticulous is key. Ensure your application is free from typos and errors. A well-organised application shows us you’re serious about the position and understand the importance of detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Bank of Singapore, Asia’s Global Private Bank
✨Know Your Financial Products
Make sure you brush up on your knowledge of common financial products and services. The role requires a solid understanding, so be prepared to discuss how these products work and how they can benefit clients.
✨Showcase Your Client Service Skills
Since the position involves a lot of client interaction, think of specific examples from your past experience where you provided exceptional service. Highlight your ability to resolve issues and maintain strong relationships with clients.
✨Demonstrate Attention to Detail
This role demands meticulousness, so be ready to share instances where your attention to detail made a difference. Whether it’s managing client data or preparing presentation materials, show that you can handle tasks accurately and efficiently.
✨Emphasise Team Collaboration
The job requires working closely with various departments, so illustrate your teamwork skills. Share experiences where you successfully collaborated with others to achieve a common goal, showcasing your ability to thrive in a fast-paced environment.