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- Tasks: Lead client service initiatives and collaborate with teams to deliver tailored financial solutions.
- Company: Join BNY, a global leader in financial services with a culture of innovation and inclusion.
- Benefits: Enjoy competitive pay, flexible resources, generous leave, and a focus on wellbeing.
- Why this job: Be part of a transformative team that shapes the future of finance and uplifts communities.
- Qualifications: Experience in structured finance and client management is essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what it is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Client Service I to join our EMEA Corporate Trust, Structure Finance Client Service team. This role is located in London, United Kingdom.
Responsibilities:
- Collaborate with the Sales & Relationship Management team in the pre‑mandate conversations and business development initiatives to identify and clarify the offering from Corporate Trust and address relevant queries from clients.
- Work with the Transaction Management Group to ensure the operational aspects of the transaction are in line with BAU processes and, if required, make sure that any non‑BAU processes are captured and documented accordingly.
- Support the client on a day‑to‑day basis making sure all operational services are delivered to the client in accordance with our contractual obligations.
- Build trust and good working relationships with clients to encourage repeat business opportunities.
- Provide excellent client service delivery and understanding of clients’ needs.
- Demonstrate an understanding of services provided both within Corporate Trust and across the firm to be able to provide the clients with tailored solutions.
- Knowledge of capital markets operational processes and procedures and demonstrate an understanding of the commercial rationale, structure, risks, and rewards associated with transactions.
Qualifications:
- An understanding of Structured Finance deal structures.
- Knowledge of the Debt Issuance markets, primarily Euroclear and Clearstream.
- Management of a client portfolio and/or process.
Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Vice President, Client Service I employer: Bank of New York Mellon Corporation
Contact Detail:
Bank of New York Mellon Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Client Service I
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BNY through LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by understanding BNY's culture and values. They love innovation and inclusion, so think of examples from your past that showcase these traits. We want to see how you can fit into their extraordinary team!
✨Tip Number 3
Showcase your client service skills! Be ready to discuss how you've built trust with clients in previous roles. BNY values strong relationships, so highlight your experience in delivering tailored solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the BNY family and being part of something extraordinary.
We think you need these skills to ace Vice President, Client Service I
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Vice President, Client Service I role. Highlight your experience in client service and structured finance, and show how your skills align with what BNY is looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use numbers and examples to illustrate how you’ve driven results and built strong client relationships.
Research BNY: Take some time to understand BNY’s culture, values, and recent news. This will help you convey why you’re a great fit for the team and how you can contribute to their mission of powering the future of finance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team at BNY.
How to prepare for a job interview at Bank of New York Mellon Corporation
✨Know Your Stuff
Before the interview, dive deep into understanding BNY's services, especially in Corporate Trust and Structured Finance. Familiarise yourself with their operational processes and how they align with client needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Share relevant experiences where you've successfully collaborated with clients or teams. Highlight your ability to foster relationships, as this is crucial for the Vice President, Client Service I role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and client service approach. Think of examples from your past where you navigated complex client situations or managed a portfolio effectively. Be ready to discuss the outcomes and what you learned.
✨Showcase Your Knowledge of the Market
Demonstrate your understanding of the Debt Issuance markets, particularly Euroclear and Clearstream. Discuss any relevant trends or challenges you've observed in the industry. This will position you as a knowledgeable candidate who can contribute to BNY's innovative culture.