Payments Product Manager

Bank of London is one of only six UK clearing banks with direct access to the country's payment systems. Built on modern, cloud‑native technology, we provide businesses with secure, API‑driven banking that is fast, compliant, and built for growth. Our role is simple: help ambitious businesses turn their plans into reality by removing barriers and simplifying complexity.

Office Location: London | Hybrid (3 days in office per week) | Salary range: £80,000‑£100,000

Who we are looking for

• You have grit and will go the extra mile to accomplish your tasks and goals to high standards.
• You will have a passion for payments & a fearless ambition for bold design and innovation, which changes and shapes the world at scale.
• In your role as Payments Product Manager, your focus on product quality is consistent and relentless to deliver next‑level Payments capabilities.

Job Requirements

• Direct, hands‑on experience at a bank or non‑bank financial institution (PSP, e‑money issuer, payments fintech). Consulting or vendor‑only backgrounds won’t be enough on their own.
• A track record of building and architecting payments products in a start‑up or scale‑up – you’ve shipped, not just specced. Comfortable going from a blank whiteboard to production.
• Deep, hands‑on knowledge of UK and European payment schemes (Faster Payments, Bacs, CHAPS, SEPA). Direct scheme integration experience (especially CHAPS) is a strong plus.
• Familiarity with correspondent banking – nostro/vostro structures, SWIFT MT/MX messaging, FX and liquidity flows, and the commercial dynamics of negotiating partner‑bank relationships.
• A genuine point of view on where payments is heading: Real‑Time Payments, the New Payments Architecture (NPA), Open Banking, stablecoins, tokenised deposits, and emerging SWIFT alternatives.
• Passionate about delivering an exceptional payments experience for customers, with the judgement to balance speed, cost, and reliability.
• Strong problem‑solving skills and a high degree of independent initiative – you set direction rather than wait for it, and you drive delivery in an agile environment.
• A self‑starter with excellent communication skills and the ability to build strong working relationships with engineers, regulators, partner banks, and commercial stakeholders in a fast‑paced firm.

Job Responsibilities

• Own the payments product roadmap end‑to‑end – from architecting new capabilities to delivering them in an agile, build‑led environment.
• Translate the roadmap into clear technical and business requirements for in‑house and partner engineering teams, and manage delivery capacity to ship on time without sacrificing quality.
• Lead the design and delivery of our direct CHAPS integration, working closely with the Bank of England, Pay.UK, and internal infrastructure teams.
• Act as our internal SME on UK and European payment schemes (Faster Payments, Bacs, CHAPS, SEPA), with particular depth on CHAPS as we move to direct participation.
• Optimise the payments platform – TBOL Client API and the core payment engine – for speed, reliability, and scale.
• Advocating and understanding the needs of customers, within a complex and rapidly changing environment.
• Partner with payment schemes and regulators (Bank of England, Pay.UK, FCA, correspondent banking partners) to design and deliver payment connectivity against tight deadlines.
• Track emerging trends – stablecoins, tokenised deposits, SWIFT alternatives, ISO 20022 cross‑border rails, alternative liquidity models – and shape the roadmap to keep Bank of London ahead of them.
• Act as the day‑to‑day point of contact for payments product queries, escalating risks and issues to leadership in a timely manner.

Job Benefits

• Competitive salary package
• 25 days annual leave plus Bank Holidays
• Holiday allowance that increases with length of service
• Birthday leave
• Enhanced company pension offering (up to 20% salary sacrifice)
• Competitive sick pay
• Life Assurance – 4× annual salary
• Critical Illness Insurance
• Private Medical Insurance with comprehensive cover for you and your family
• Personal Benefits Allowance to purchase Salary Sacrifice Benefits (Cycle to Work, PG Protect, Dental Insurance)
• 24/7 GP service and private prescription ordering
• Virtual physiotherapy for muscles, bones and joint care
• Digital counselling and virtual mental health support
• 24/7 confidential Employee Assistance Programme
• Digital gym and guided meditation classes
• Discounted gym memberships
• Annual eye care test and contribution towards glasses
• Digital health, wellbeing and wellness apps
• Market‑leading parental leave
• Neonatal support
• Partner support for antenatal appointments
• KIT days and structured support when returning to work
• Flexible working (subject to agreement)
• Retail, entertainment and days out discounts
• Fresh daily fruit and snacks
• Bi‑weekly office breakfasts
• Peer‑to‑peer recognition programme with monthly value awards
• Clear goals and performance development framework

Diversity

Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, disability, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.