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- Tasks: Lead transaction monitoring and fraud detection, ensuring compliance and outstanding service.
- Company: Join the Bank of London, a cutting-edge UK clearing bank with a focus on innovation.
- Benefits: Enjoy a competitive salary, generous leave, private medical insurance, and flexible working options.
- Why this job: Make a real impact in financial crime operations while leading a high-performing team.
- Qualifications: 12+ years in financial crime operations with expertise in transaction monitoring and fraud prevention.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 100000 - 110000 £ per year.
Office Location: London | Hybrid (3 days in office) | Salary Range: £100,000 - £110,000
Bank of London is one of only six UK clearing banks with direct access to the country's payment systems. Built on modern, cloud-native technology, we provide businesses with secure, API-driven banking that's fast, compliant, and built for growth. Our role is simple: help ambitious businesses turn their plans into reality by removing barriers and simplifying complexity. If you want to work where technology meets banking, where security comes first, and where your work directly enables business ambition, you're in the right place.
The role is a key leadership position, reporting into the COO and responsible for overseeing a key element of the Bank’s control framework. You will play a pivotal role in managing high-volume transaction processing, driving digital transformation, ensuring regulatory compliance, and delivering outstanding service to our payment firm clients including BaaS use cases supporting retail.
Job Requirements
- 12+ years' experience in financial crime operations, with significant time spent in Transaction Monitoring and/or Fraud prevention
- Deep knowledge of TM systems, logic and typologies, ideally in a fast-moving environment
- Experience with NBFIs, in particular EMIs
- Demonstrated expertise using ComplyAdvantage and LexisNexis platforms
- Prior experience owning TM rule calibration and scenario tuning
- Experience designing or supporting financial crime controls in new product launches
- Strong people management skills with a track record of leading high-performing teams
Job Responsibilities
- Lead the day-to-day management of the Transaction Monitoring and Screening (TMS) and Fraud detection framework in the First Line of Defence
- Ensure effective investigation and resolution of TM alerts in a timely and risk-sensitive manner
- Own and drive periodic rule calibration, tuning and optimisation of scenarios to reduce false positives and capture emerging risks
- Monitor performance metrics (e.g., alert volumes, SLA adherence, quality of investigations)
- Manage, coach and develop a team of TM analysts, ensuring ongoing training, quality assurance, and consistent standards
- Act as a point of escalation for complex investigations and suspicious activity
- Act as the business owner for TM platforms (e.g. ComplyAdvantage, LexisNexis Risk Solutions)
- Liaise with tech, data and second line teams to implement upgrades, new rules, or data feeds
- Lead periodic system health checks and audits
- Partner with Product, Risk and Compliance teams to design and implement financial crime controls for new product launches
- Provide guidance on how TM and fraud controls can be embedded into the customer journey from day one
- Support financial crime risk assessments for new markets or geographies
- Work closely with 2LOD to ensure alignment on policy, regulatory expectations, and escalation protocols
- Contribute to periodic governance reports and MI for senior leadership
- Participate in internal and external audits as the 1LOD lead for TM/Fraud
Job Benefits
- Competitive salary package
- 25 days annual leave plus Bank Holidays
- Holiday allowance that increases with length of service
- Enhanced company pension offering (up to 20% salary sacrifice)
- Competitive sick pay
- Life Assurance - 4x annual salary
- Private Medical Insurance with comprehensive cover for you and your family
- 24/7 GP service and private prescription ordering
- Virtual physiotherapy for muscles, bones and joint care
- Digital counselling and virtual mental health support
- 24/7 confidential Employee Assistance Programme
- Digital gym and guided meditation classes
- Discounted gym memberships
- Annual eye care test and contribution towards glasses
- Market leading parental leave
- Neonatal support
- Partner support for antenatal appointments
- KIT days and structured support when returning to work
- Flexible working (subject to agreement)
- Fresh daily fruit and snacks
- Bi-weekly office breakfasts
- Peer-to-peer recognition programme with monthly value awards
- Clear goals and performance development framework
Diversity
Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, disability, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.
Operations Manager - Transaction Monitoring & Screening employer: Bank of London
Contact Detail:
Bank of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Transaction Monitoring & Screening
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial crime sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to transaction monitoring and fraud prevention. This will help you tailor your answers and show that you're genuinely interested in how you can contribute to their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in financial crime operations and how it aligns with the role. Highlight specific achievements, especially those related to TM systems and team management, to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Operations Manager - Transaction Monitoring & Screening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your expertise in transaction monitoring and fraud prevention, as well as any relevant tech platforms you've worked with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about financial crime operations and how your background makes you the perfect fit for our team. Be specific about your achievements!
Showcase Your Leadership Skills: Since this role involves managing a team, don’t forget to highlight your people management experience. Share examples of how you've led high-performing teams and developed talent in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Bank of London!
How to prepare for a job interview at Bank of London
✨Know Your Stuff
Make sure you brush up on your knowledge of transaction monitoring systems and financial crime operations. Be ready to discuss your experience with platforms like ComplyAdvantage and LexisNexis, as well as your approach to rule calibration and scenario tuning.
✨Showcase Leadership Skills
As this role involves managing a team, be prepared to share examples of how you've successfully led high-performing teams in the past. Highlight your coaching methods and how you ensure quality assurance within your team.
✨Understand the Business
Familiarise yourself with the Bank of London’s mission and values. Be ready to explain how your experience aligns with their goal of simplifying complexity for businesses and ensuring regulatory compliance in a fast-paced environment.
✨Prepare Questions
Have insightful questions ready for your interviewers. Ask about the challenges they face in transaction monitoring and how they envision the role contributing to their digital transformation efforts. This shows your genuine interest in the position and the company.