At a Glance
- Tasks: Lead and shape the Bank's international payments operations from the ground up.
- Company: Join Bank of London, a pioneer in safer business banking with innovative solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Other info: This role is based in London, with a commitment to diversity and inclusion.
- Why this job: Be part of a mission-driven team focused on excellence and impactful financial services.
- Qualifications: Experience in international payments and operational risk controls is essential.
The predicted salary is between 43200 - 72000 £ per year.
Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of \'bank runs.\' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does.
As the Operations Manager - International Payments, you will play a key role in building and managing the Bank of London’s international payments function from the ground up. This is a unique opportunity to establish foundational processes and shape our cross-border payments capability. You will work closely with product, technology, compliance, and external partners to ensure the secure, compliant, and efficient execution of international and FX transactions.
Responsibilities
· Lead the design and delivery of international payments operations, working withProduct, Technology, and Compliance to ensure new capabilities are implemented on time, within scope, and in line with regulatory and risk requirements.
· Develop and document end-to-end operational processes for international payments, ensuring clear procedures are established, maintained, and effectively communicated to the wider Operations team.
· Deliver training to internal stakeholders, ensuring a strong understanding of new payment processes and operational enhancements across the business.
· Provide expertise and hands-on operational support for the implementation and ongoing management of SWIFTBureau services.
· Ensure alignment with all relevant regulatory frameworks, including FCA, PSR,AML/KYC, and sanctions compliance for cross-border payments.
· Collaborate with Finance and Treasury to ensure FX-related operations are timely, accurate, and support optimal liquidity and funding positions.
· Support onboarding and operational readiness for SWIFT connectivity, including management of message flows, cut-off times, and settlement procedures.
· Act as the primary operational point of contact for third-party providers facilitating the Bank’s access to international payment networks.
· Serve as the escalation point for international transactions, assisting clients with processing queries and leading investigations into payment issues to ensure timely resolution.
· Produce detailed reporting on project progress, operational performance, and key international payment metrics, ensuring visibility across stakeholders.
· Develop expertise across all payment operational processes, demonstrating flexibility to support ad hoc tasks and cross-functional initiatives as required.
· Proven experience in international payments, including cross-border transactions, SWIFT, and FX operations.
· Experience setting up or significantly enhancing international payments operations in a regulated environment.
· Proven experience with SWIFT messaging, international payment rails (e.g.,SEPA, TARGET2, CHIPS, Fedwire), and FX settlement workflows.
· Working knowledge of operational risk controls, transaction monitoring, and escalation processes in cross-border payments.
· Exceptional attention to detail and accuracy, with the ability to work efficiently in fast-paced, high-volume environments.
· Ability to build and maintain strong relationships with both internal and external stakeholders, fostering collaboration and effective communication.
· Quick learner with the ability to grasp, articulate, and explain complex concepts and payment products clearly and effectively.
· Self-motivated and adaptable, with a proactive approach to problem-solving and change management.
· Committed to contributing to the company’s broader strategic initiatives, aligning work with organisational objectives.
· Ability to perform effectively under pressure, maintaining professionalism and attention to quality even in high-demand situations.
Location
-London (5 days per week in the office)
- Travel to other locations may be required on occasion.
Diversity
Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.
Operations Manager - International Payments in Slough employer: Bank of London
At Bank of London, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets integrity. As an Operations Manager - International Payments, you will have the unique opportunity to shape our international payments function while benefiting from a culture that values compassion, ownership, and curiosity. We are committed to your professional growth, providing comprehensive training and development opportunities, alongside a collaborative atmosphere that encourages diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - International Payments in Slough
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Bank of London. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Bank of London.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Bank of London. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Operations Manager - International Payments in Slough
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Bank of London and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Bank of London how you can be a team player!
How to prepare for a job interview at Bank of London
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Bank of London.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Bank of London's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
