At a Glance
- Tasks: Lead a team in transaction monitoring and fraud detection to safeguard against financial crime.
- Company: Join the Bank of London, a cutting-edge UK clearing bank with a focus on innovation.
- Benefits: Enjoy competitive salary, generous leave, private medical insurance, and flexible working options.
- Other info: Dynamic work environment with a commitment to diversity and professional growth.
- Why this job: Make a real impact in banking by ensuring security and compliance for ambitious businesses.
- Qualifications: 12+ years in financial crime operations with expertise in transaction monitoring and team leadership.
The predicted salary is between 80000 - 100000 £ per year.
Bank of London is one of only six UK clearing banks with direct access to the country's payment systems. Built on modern, cloud-native technology, we provide businesses with secure, API-driven banking that is fast, compliant, and built for growth. Our role is simple: help ambitious businesses turn their plans into reality by removing barriers and simplifying complexity.
We are seeking a proactive and experienced Transaction Monitoring Manager to lead our 1LOD TMS Operations team. This senior role is critical in safeguarding the firm against financial crime by ensuring effective transaction monitoring, screening, and fraud detection, and timely escalation of suspicious activity.
You will lead a team of analysts, own the end-to-end calibration of transaction monitoring rules, and support the development of financial crime controls for new and existing products. The role also demands strong hands-on experience with ComplyAdvantage and LexisNexis tools.
Key Responsibilities:
- Lead the day-to-day management of the Transaction Monitoring and Screening (TMS) and Fraud detection framework in the First Line of Defence
- Ensure effective investigation and resolution of TM alerts in a timely and risk-sensitive manner
- Own and drive periodic rule calibration, tuning and optimisation of scenarios to reduce false positives and capture emerging risks
- Monitor performance metrics (e.g., alert volumes, SLA adherence, quality of investigations)
- Manage, coach and develop a team of TM analysts, ensuring ongoing training, quality assurance, and consistent standards
- Act as a point of escalation for complex investigations and suspicious activity
- Act as the business owner for TM platforms (e.g. ComplyAdvantage, LexisNexis Risk Solutions)
- Liaise with tech, data and second-line teams to implement upgrades, new rules, or data feeds
- Lead periodic system health checks and audits
- Partner with Product, Risk and Compliance teams to design and implement financial crime controls for new product launches
- Provide guidance on how TM and fraud controls can be embedded into the customer journey from day one
- Support financial crime risk assessments for new markets or geographies
- Work closely with 2LOD to ensure alignment on policy, regulatory expectations and escalation protocols
- Contribute to periodic governance reports and MI for senior leadership
- Participate in internal and external audits as the 1LOD lead for TM/Fraud
Key requirements:
- 12+ years' experience in financial crime operations, with significant time spent in Transaction Monitoring and/or Fraud prevention
- Deep knowledge of TM systems, logic and typologies, ideally in a fast-moving environment
- Experience with NBFIs, in particular EMIs
- Demonstrated expertise using ComplyAdvantage and LexisNexis platforms
- Prior experience owning TM rule calibration and scenario tuning
- Experience designing or supporting financial crime controls in new product launches
- Strong people management skills with a track record of leading high-performing teams
Benefits:
- Competitive salary package
- 25 days annual leave plus Bank Holidays
- Holiday allowance that increases with length of service
- Enhanced company pension offering (up to 20% salary sacrifice)
- Competitive sick pay
- Life Assurance – 4x annual salary
- Private Medical Insurance with comprehensive cover for you and your family
- 24/7 GP service and private prescription ordering
- Virtual physiotherapy for muscles, bones and joint care
- Digital counselling and virtual mental health support
- 24/7 confidential Employee Assistance Programme
- Digital gym and guided meditation classes
- Discounted gym memberships
- Annual eye care test and contributions toward glasses
- Market-leading parental leave
- Neonatal support
- Partner support for antenatal appointments
- KIT days and structured support when returning to work
- Flexible working (subject to agreement)
- Fresh daily fruit and snacks
- Bi-weekly office breakfasts
- Peer-to-peer recognition programme with monthly value awards
- Clear goals and performance development framework
Diversity: Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, disability, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.
Operations Manager - Transaction Monitoring & Screening in London employer: Bank of London
At Bank of London, we pride ourselves on being a forward-thinking employer that champions innovation and security in banking. Our dynamic work culture fosters collaboration and resilience, providing employees with ample opportunities for professional growth and development, particularly in the critical area of financial crime operations. With competitive benefits, including enhanced parental leave and flexible working arrangements, we are dedicated to supporting our team members both personally and professionally in a vibrant and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Transaction Monitoring & Screening in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Bank of London or similar firms. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the latest trends in transaction monitoring and fraud prevention. Show us you’re not just a candidate, but someone who’s genuinely interested in making a difference in the financial crime landscape.
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and problem-solving. We want to see how you handle complex situations, so be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Bank of London.
We think you need these skills to ace Operations Manager - Transaction Monitoring & Screening in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your expertise in transaction monitoring and fraud prevention, as well as your hands-on experience with ComplyAdvantage and LexisNexis tools.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Operations Manager role. Share specific examples of how you've led teams and managed complex investigations, and don't forget to mention your collaborative mindset!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects your ability to convey complex information clearly. Use concise language and structure your application well to demonstrate your organisational skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Bank of London
✨Know Your Tools Inside Out
Make sure you’re well-versed in ComplyAdvantage and LexisNexis. Familiarise yourself with their functionalities and how they apply to transaction monitoring and fraud detection. Being able to discuss specific scenarios where you've used these tools effectively will show your hands-on experience.
✨Demonstrate Your Leadership Skills
As a potential Operations Manager, it’s crucial to showcase your people management abilities. Prepare examples of how you've coached and developed teams in the past, particularly in high-pressure environments. Highlight your approach to maintaining quality assurance and training standards.
✨Be Ready for Complex Problem-Solving
Expect questions that assess your ability to navigate complex issues. Think of specific challenges you've faced in transaction monitoring or fraud prevention and how you resolved them. This will demonstrate your resilience and problem-solving skills, which are key for this role.
✨Understand the Bigger Picture
Show that you grasp how transaction monitoring fits into the broader financial crime landscape. Be prepared to discuss how you would collaborate with tech, data, and compliance teams to enhance financial crime controls. This will illustrate your strategic thinking and stakeholder management skills.
