At a Glance
- Tasks: Lead quality assurance for financial crime operations, ensuring compliance and effectiveness.
- Company: Join Bank of London, a pioneer in secure business banking with innovative tech solutions.
- Benefits: Enjoy a competitive salary, hybrid work options, and a culture of inclusivity and growth.
- Why this job: Make a real impact in financial crime prevention while thriving in a dynamic environment.
- Qualifications: Experience in financial crime QA within regulated environments and strong knowledge of UK regulations required.
- Other info: Diversity is key; all qualified applicants are encouraged to apply.
The predicted salary is between 28000 - 44000 ÂŁ per year.
Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of \’bank runs.\’ It provides services such as Deposit-as-a-Service (DaaS), Embedded Banking, real-time Clearing, Payments, and Settlement, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of compassion, ownership, and curiosity, the bank strives for excellence in all it does.
Join Bank of London as Financial Crime Quality Assurance Manager and take ownership of building and embedding a first-line assurance capability that uplifts the quality, consistency, and effectiveness of Financial Crime Operations across the Bank. You will lead the operational delivery of a risk-based QA programme, providing independent assessment of the Bank’s control performance across onboarding, transaction monitoring, and ongoing due diligence processes.
You will act as a critical feedback loop, using quality assurance insights to drive continuous improvement in policy implementation, training, and operational control execution. Your contribution will be instrumental in streamlining decision-making, reinforcing accountability, and ensuring the Bank operates with clarity, rigour, and efficiency across its financial crime processes.
You will be an experienced financial crime professional with a strong track record of assessing and assuring control effectiveness within a regulated financial services environment. You bring a deep understanding of financial crime frameworks — including KYC, CDD, Transaction Monitoring, and Screening — and know how to translate regulatory expectations into practical, risk-based assurance activity.
You’ll thrive in a fast-paced, evolving environment and be confident working across a diverse stakeholder group spanning operations, compliance, and product. You’re skilled at identifying knowledge gaps, procedural inconsistencies, and control weaknesses — and using this insight to influence the continuous uplift of standards, training, and documentation.
The ideal candidate will:
- Lead the design and execution of a first-line Quality Assurance (QA) framework across core financial crime processes including onboarding, transaction monitoring, sanctions screening, and ongoing due diligence.
- Conduct independent reviews of case handling and decision-making to assess control effectiveness, consistency, and alignment with internal policies and regulatory expectations.
- Deliver a tiered QA model — incorporating real-time reviews for high-risk clients and retrospective sampling for lower-risk activity — to drive timely feedback and reduce approval bottlenecks.
- Identify knowledge gaps, procedural weaknesses, and control design failures, and feed structured insights into operational teams, training functions, and policy updates.
- Partner with 1LOD teams (e.g. Client Onboarding, CDD, Screening, TM, Fraud Ops) and 2LOD Compliance to ensure QA findings support uplift of controls, training, and procedural guidance.
- Develop and maintain a centralised QA MI suite, enabling visibility of key trends, recurring issues, and control performance across teams and client segments.
- Act as a key contributor to audit and regulatory readiness by maintaining well-evidenced QA outputs and tracking remediation of findings.
- Drive continuous improvement in operational quality and assurance maturity, supporting a high-performance culture and robust financial crime governance.
- Support the assessment and enhancement of QA tooling, sampling methodologies, and feedback mechanisms to ensure the framework remains scalable and risk-aligned.
Requirements
- Proven experience in financial crime quality assurance/control within a regulated banking or financial services environment.
- Strong knowledge of UK AML/CTF, sanctions, and fraud regulations, and familiarity with regulatory expectations from the FCA, PRA, and JMLSG.
- Experience overseeing financial crime controls for high-risk client segments such as NBFIs, MSBs, FX brokers, and crypto firms.
- Deep understanding of clients’ financial crime control frameworks, including onboarding, transaction monitoring, sanctions screening, and MI reporting.
- Strong working knowledge of the three lines of defence model, with demonstrated effectiveness operating within the First Line of Defence (1LOD).
- Ability to develop and implement standardised frameworks for client oversight, including ongoing due diligence and MI collection.
- Proficiency with financial crime technology platforms (e.g. ComplyAdvantage, LexisNexis, Dun & Bradstreet) and experience using data to drive risk-based decisions.
- Demonstrated ability to lead through change, including tooling enhancements, control remediation, or framework improvements.
- Excellent communication and documentation skills, with a focus on analytical thinking, clarity of risk articulation, and senior stakeholder engagement.
Location
- London (In Office) or Belfast (Hybrid, in office 4 Days)
- Travel to other locations may be required on occasion.
Diversity
Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance
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Industries
Banking
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Financial Crime QA Manager employer: Bank of London
Contact Detail:
Bank of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Crime QA Manager
✨Tip Number 1
Familiarise yourself with the latest UK AML/CTF regulations and financial crime frameworks. Understanding these will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the financial crime sector, especially those who work in quality assurance roles. Engaging with industry peers can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've identified and addressed control weaknesses in previous roles. Being able to articulate your experience in improving operational quality will set you apart from other candidates.
✨Tip Number 4
Showcase your proficiency with financial crime technology platforms during discussions. Highlighting your hands-on experience with tools like ComplyAdvantage or LexisNexis can demonstrate your readiness to hit the ground running.
We think you need these skills to ace Financial Crime QA Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Financial Crime QA Manager position. Tailor your application to highlight relevant experience in financial crime quality assurance and your understanding of regulatory frameworks.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in financial crime control within a regulated environment. Be specific about your achievements in assessing control effectiveness and implementing quality assurance frameworks.
Showcase Your Skills: Demonstrate your analytical thinking and communication skills in your application. Provide examples of how you've successfully identified knowledge gaps or procedural weaknesses and how you've influenced improvements in operational quality.
Tailor Your Documents: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'KYC', 'CDD', and 'transaction monitoring', to ensure your application stands out and aligns with what the Bank of London is looking for.
How to prepare for a job interview at Bank of London
✨Understand Financial Crime Frameworks
Make sure you have a solid grasp of financial crime frameworks, especially KYC, CDD, and Transaction Monitoring. Be prepared to discuss how these frameworks apply to the role and how you've used them in your previous positions.
✨Showcase Your QA Experience
Highlight your experience in quality assurance within a regulated environment. Be ready to provide specific examples of how you've assessed control effectiveness and contributed to continuous improvement in financial crime operations.
✨Demonstrate Stakeholder Engagement Skills
Since this role involves working with diverse stakeholders, prepare to discuss your communication strategies. Share examples of how you've successfully collaborated with teams across different functions to enhance operational controls.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-time. Think about potential challenges in financial crime QA and how you would address them, demonstrating your analytical thinking and decision-making abilities.