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- Tasks: Lead exciting banking and payments change initiatives, transforming products and processes.
- Company: Join a young, innovative bank committed to making a difference in the financial sector.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be at the forefront of banking innovation, driving impactful change and enhancing customer experiences.
- Qualifications: 5+ years in banking or financial services with expertise in payment systems and change delivery.
- Other info: Work in London or Belfast, with a focus on diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an experienced and dynamic Banking/Payments Business Change Product Manager to lead the end-to-end design, development, and delivery of strategic change initiatives within our young bank. You will be responsible for driving product and process transformation across our portfolio, ensuring regulatory compliance, customer value, and operational efficiency.
Requirements:
- Lead the planning and execution of business change initiatives across payments products (e.g., Faster Payments, SEPA, CHAPS Direct (RTGS), SWIFT, CHAPS, Bacs, ISO 20022).
- Translate regulatory, technological, or strategic requirements into actionable product and process changes.
- Define and manage product roadmaps in collaboration with compliance, operations, technology, and external partners.
- Serve as the change subject matter expert (SME) in payments processes, systems, and regulations.
- Develop detailed business requirements, user stories, and acceptance criteria for change delivery.
- Coordinate with cross-functional teams including IT, operations, risk, and customer service to deliver change.
- Monitor change delivery progress and resolve blockers, ensuring alignment to scope, timeline, and budget.
- Drive stakeholder engagement and ensure strong communication around impacts, benefits, and risks of change.
- Conduct impact assessments, gap analyses, and readiness reviews.
- Ensure delivery of customer-centric, compliant, and future-proof solutions.
Qualifications and Skills:
- 5+ years of experience in banking or financial services, with strong exposure to payment systems and change delivery.
- Proven track record of managing product or business change in the payments space.
- Deep understanding of UK, European, or global payment schemes and regulatory frameworks (e.g., ISO 20022, PSD2, SWIFT, Bacs).
- Strong business analysis and stakeholder management skills.
- Experience in Agile and/or Waterfall project environments.
- Excellent communication, collaboration, and influencing skills.
- Product management or business analysis certification (e.g., Scrum Product Owner, BCS BA, PRINCE2) is a plus.
Work location: London or Belfast (4 or 5 days per week in the office). Travel to other locations may be required on occasion.
Diversity: Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.
Business Change Product Manager (Payments and Banking) employer: Bank of London
Contact Detail:
Bank of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Product Manager (Payments and Banking)
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the payments industry. Understanding frameworks like ISO 20022 and PSD2 will not only enhance your knowledge but also demonstrate your commitment to staying updated, which is crucial for a role focused on compliance and transformation.
✨Tip Number 2
Network with professionals in the banking and payments sector. Attend industry events or webinars to connect with potential colleagues and leaders. This can provide insights into the company culture and expectations, making you a more informed candidate.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed product changes in previous roles. Highlight your experience with cross-functional teams and your ability to drive stakeholder engagement, as these are key aspects of the job.
✨Tip Number 4
Showcase your understanding of Agile and Waterfall methodologies. Be ready to explain how you've applied these approaches in past projects, as this will illustrate your adaptability and project management skills, which are essential for the Business Change Product Manager role.
We think you need these skills to ace Business Change Product Manager (Payments and Banking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in banking and payments. Focus on your achievements in managing product or business change initiatives, especially those that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements of the Business Change Product Manager role. Mention your understanding of payment systems and regulatory frameworks, and how your skills can contribute to the company's goals.
Showcase Your Skills: In your application, emphasise your strong business analysis and stakeholder management skills. Provide examples of how you've successfully led change initiatives and collaborated with cross-functional teams.
Highlight Relevant Certifications: If you have any certifications related to product management or business analysis, such as Scrum Product Owner or PRINCE2, make sure to include them in your application. This will demonstrate your commitment to professional development in the field.
How to prepare for a job interview at Bank of London
✨Understand the Payments Landscape
Make sure you have a solid grasp of the various payment systems and regulatory frameworks mentioned in the job description, such as ISO 20022 and PSD2. Being able to discuss these topics confidently will demonstrate your expertise and relevance to the role.
✨Showcase Your Change Management Experience
Prepare specific examples from your past experiences where you successfully led business change initiatives. Highlight your role in planning, execution, and how you overcame challenges, as this will illustrate your capability to manage similar projects in the new position.
✨Emphasise Stakeholder Engagement Skills
Since stakeholder management is crucial for this role, be ready to discuss how you've effectively communicated with different teams and managed expectations. Share instances where your communication skills made a significant impact on project outcomes.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask you to solve hypothetical problems related to payments and banking changes. Practising your thought process and how you would approach these scenarios can help you articulate your problem-solving skills during the interview.
