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- Tasks: Engage with business customers, build relationships, and achieve growth targets.
- Company: Join Bank of Ireland, a leader in financial services focused on customer relationships.
- Benefits: Enjoy hybrid working, 24 days annual leave, health insurance, and professional development opportunities.
- Why this job: Make a real impact on businesses while enjoying a supportive and collaborative work culture.
- Qualifications: No mandatory qualifications; experience in relationship management is a plus.
- Other info: Ideal for those eager to contribute to a new customer proposition and grow professionally.
The predicted salary is between 43200 - 72000 £ per year.
What is the opportunity? Reporting to the Head of Business Deposits, the Senior Associate Business Banking (SABB) role offers an exciting opportunity to engage with business customers across Northern Ireland, from SMEs to larger enterprises, and to acquire new-to-bank business term deposits. Travel for in-person collaboration is required, with a minimum of 3 days per week in an office as agreed with the Manager.
In this role you will:
- Build and maintain relationships with a portfolio of business customers, responsible for retention, growth, and profitability.
- Achieve targets related to customer outreach, engagement, retention, growth of funds, new-to-bank deposits, and cross-selling.
- Maximize income for Bank of Ireland in line with set targets.
- Ensure high-quality service delivery to your portfolio, enhancing customer satisfaction.
- Collaborate effectively with team members and colleagues across BBNI and the wider Retail bank to deliver exceptional customer experiences.
- Maintain internal control standards, adhering to audit, regulatory, and compliance policies.
What will make you stand out?
- Experience in Commercial Relationship Management, with a proven ability to develop existing customer relationships.
- Strong business development, communication, influencing, and presentation skills.
- Ability to quickly learn Bank of Ireland products, processes, and systems, and collaborate with internal stakeholders.
- Team-oriented with a collaborative approach to problem-solving and customer service.
- Data analysis skills to identify opportunities and inform business development activities.
- Ability to work independently and meet engagement targets within deadlines.
- Compliance with bank processes, procedures, and policies, with high accuracy and attention to detail.
Essential Qualifications
There are no mandatory qualifications for this role.
More about the team
The Business Relationship Manager role within BBNI is part of our strategic vision to simplify our business, strengthen customer relationships, and ensure sustainability. It focuses on proactive relationship management for customers with limited borrowing needs. Joining this team offers a chance to contribute to a new customer proposition, adding value for high-value clients. It's ideal for experienced individuals eager to impact customers positively and grow our business through effective engagement.
Why work with us?
Bank of Ireland values work-life balance with hybrid working, 24 days annual leave, and excellent pension schemes. We support diverse family needs with paid maternity leave, fertility and surrogacy policies, and support for working parents and carers. We prioritize health and wellbeing through health insurance, employee assistance programs, and financial coaching. We also encourage professional development to support your career growth.
Senior Associate, Business Banking employer: Bank Of Ireland
Contact Detail:
Bank Of Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate, Business Banking
✨Tip Number 1
Network with professionals in the banking and finance sector, especially those who have experience in business banking. Attend industry events or webinars to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with Bank of Ireland's products and services, particularly those related to business deposits. Understanding their offerings will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare to discuss your previous experience in relationship management and how you've successfully built and maintained customer relationships. Be ready to share specific examples that highlight your skills in business development and customer engagement.
✨Tip Number 4
Showcase your data analysis skills by preparing insights or case studies that illustrate how you've identified opportunities for growth in past roles. This will demonstrate your ability to contribute to the bank's objectives effectively.
We think you need these skills to ace Senior Associate, Business Banking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Commercial Relationship Management and business development. Use specific examples that demonstrate your ability to build and maintain customer relationships, as this is crucial for the Senior Associate role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Highlight your strong communication and influencing skills, and provide examples of how you've successfully engaged with business customers in the past.
Showcase Data Analysis Skills: Since data analysis is important for identifying opportunities, include any relevant experience or projects where you used data to inform business decisions. This will demonstrate your analytical capabilities to potential employers.
Highlight Team Collaboration: Emphasise your ability to work collaboratively with team members and internal stakeholders. Provide examples of how you've contributed to team success in previous roles, as this aligns with the collaborative approach sought by Bank of Ireland.
How to prepare for a job interview at Bank Of Ireland
✨Know Your Business Banking Basics
Familiarise yourself with the key products and services offered by Bank of Ireland, especially those related to business deposits. Understanding these will help you answer questions confidently and demonstrate your interest in the role.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained customer relationships. Highlight how you achieved retention and growth, as this is crucial for the Senior Associate role.
✨Demonstrate Your Data Analysis Abilities
Be ready to discuss how you've used data analysis to identify opportunities in previous roles. This will show your potential employer that you can leverage insights to drive business development effectively.
✨Emphasise Team Collaboration
Since the role requires collaboration with various teams, prepare to share instances where you've worked effectively within a team. Highlight your problem-solving approach and how it contributed to achieving common goals.
