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- Tasks: Lead operational resilience testing and ensure compliance with regulations.
- Company: Join Bank of Ireland, a leader in operational resilience and customer service.
- Benefits: Enjoy flexible working, 24 days leave, and excellent pension contributions.
- Why this job: Be part of a dynamic team focused on innovation and rapid recovery from disruptions.
- Qualifications: Experience in operational resilience and strong communication skills are essential.
- Other info: We value diversity and provide accommodations for all applicants.
The predicted salary is between 48000 - 72000 £ per year.
What is the opportunity?
The Operational Resilience Manager, Testing, sits within the Respond and Adapt resilience pillar of the BOI UK Operational Resilience team, which ensures the bank anticipates, responds to, and recovers from disruptions leading methodology and approach maturity, aligned with PRA/FCA regulations and industry best practices.
You will lead the full end-to-end delivery of OR testing activities including regulatory compliance against PS21/3 and PRA expectations, aligned to methodologies and approaches set within Identify and Prepare pillar and wider UK and Group testing activities. Collaborate closely with other Identify and Prepare, Respond and Adapt, and Recover and Learn Managers to ensure full alignment across the resilience lifecycle.
In this role, you will:
- Define the testing strategy, scenario selection, and planning
- Maintain testing library to ensure range of scenarios are covered during testing
- Perform IBS testing, in collaboration with business units and wider stakeholders
- Support input of testing outcomes to annual operational resilience self-assessment
- Oversee and participate in wider resilience testing (ITSCM, tech / cyber, BCP, WPR)
- Perform control and assurance testing
- Lead or participate in retrospectives and lessons learned (depending on nature of testing)
- Input relevant testing outcomes and information into Operational Resilience annual self-assessment and governance fora, as required
- Support Crisis and Incident Management activities, as required, including participating in on-call rotation
What will make you stand out?
Significant relevant experience in specialist role
Demonstrable knowledge and experience in operational resilience and testing.
Familiarity with crisis and incident management.
Ability to run projects, and lead in a cross-functional environment.
Strong communication skills.
Proactive, innovative, and adaptive mindset.
Strong analytical and planning skills.
Experience with UK regulatory frameworks and other relevant jurisdictional frameworks such as DORA.
Essential Qualifications:
There are no minimum educational requirements for this role.
More about the team:
The new BOI UK operating model builds on our niche strengths, reduces silos, and supports UK strategy delivery. UK Operations enables this strategy through personal and business customer servicing, debt management, customer relations, operational resilience, IT, and supplier governance, ensuring standardisation, quality, and best practices. Operational Resilience is a critical team managing risks to delivery stability, ensuring rapid recovery from disruptions. It serves as the first line for operational resilience, supporting the Group\’s Fit for the Future programme.
Why work with us?
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
Key Competencies
- One Group, one team – People Manager
- Amplify Capability – People Manager
- Champion Transformation – People Manager
- Accountable – People Manager
- Customer Focused – People Manager
We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
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Operational Resilience Manager - Testing employer: Bank Of Ireland
Contact Detail:
Bank Of Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Manager - Testing
✨Tip Number 1
Familiarise yourself with the latest PRA/FCA regulations and industry best practices related to operational resilience. This knowledge will not only help you understand the role better but also demonstrate your commitment and expertise during discussions.
✨Tip Number 2
Network with professionals in the operational resilience field, especially those who have experience in testing and compliance. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led projects or initiatives in a cross-functional environment. Highlighting your leadership skills and adaptability will make you stand out as a candidate.
✨Tip Number 4
Stay updated on current trends and challenges in crisis and incident management. Being able to speak knowledgeably about these topics will show that you're proactive and ready to contribute to the team from day one.
We think you need these skills to ace Operational Resilience Manager - Testing
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Operational Resilience Manager position. Understand the key responsibilities and required skills, such as experience in operational resilience and testing, to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your significant relevant experience in operational resilience and testing. Provide specific examples of past projects or roles where you demonstrated your ability to lead in a cross-functional environment and manage crises.
Showcase Your Skills: Make sure to highlight your strong communication, analytical, and planning skills in your application. Use concrete examples to illustrate how you've applied these skills in previous roles, particularly in relation to regulatory compliance and testing strategies.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your understanding of the Bank of Ireland's culture and values. Mention your proactive and innovative mindset, and how it aligns with their commitment to operational resilience and employee wellbeing.
How to prepare for a job interview at Bank Of Ireland
✨Understand the Role Thoroughly
Make sure you have a solid grasp of the responsibilities and expectations outlined in the job description. Familiarise yourself with operational resilience concepts, especially those related to testing and compliance with PRA/FCA regulations.
✨Prepare for Scenario-Based Questions
Given the nature of the role, be ready to discuss specific scenarios where you've successfully managed operational resilience or testing activities. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
Strong communication is key in this role. Be prepared to demonstrate how you've effectively collaborated with cross-functional teams in the past. Highlight any experiences where your communication skills led to successful project outcomes.
✨Demonstrate Your Analytical Mindset
The role requires strong analytical and planning skills. Be ready to discuss how you've approached problem-solving in previous roles, particularly in relation to crisis and incident management. Provide examples that showcase your ability to analyse data and make informed decisions.
