The Payments Directorate sits at the heart of the UK's financial system, playing a critical role in delivering the Bank's mission. We design and operate the Real-Time Gross Settlement (RTGS) service and CHAPS, the UK's high-value payment system. RTGS ultimately lies at the heart of every electronic payment in the UK and settles over £800 billion on an average working day. The directorate leads on policy and innovation for our Payments services and helps shape the broader payments landscape, both domestically and internationally. Drawing on our expertise in innovation and delivery, we are now embarking on a programme to enhance the new RTGS 2 platform, enabling the UK financial sector to innovate while ensuring safe and efficient settlement in central bank money. Our work connects us closely with many other areas of the Bank. As one of the most outward-facing and fast-paced directorates, we offer a dynamic and impactful environment to work in. Role Overview As a Payments Product Manager, you'll be part of the Product Team, which looks after a suite of user-focused products and services supporting key operational and business processes. The team uses agile methodologies to ensure continuous improvement and alignment with user needs. You’ll be part of the management team in Product - you’ll coach and lead a team of one or more Product Owners, empowering them to deliver their own roadmaps, whilst ensuring their roadmaps deliver against wider Directorate and Bank strategy. You’ll work closely with the Product Initiative team to explore and shape future backlog items whilst they are in an earlier stage of design. Your team will represent user needs in the design, development, and delivery of the core settlement engine. This is a key part of the RTGS system - sitting across multiple services provided to our end users, including CHAPS payments and CREST settlement - and with an exciting backlog of future change - including introducing synchronisation (a new way of settling payments) Day-to-Day Responsibilities Strategic planning and roadmap ownership Lead the end-to-end roadmap creation and maintenance for your product(s), clearly articulating planned features, user value, business benefits, and strategic alignment. Develop and communicate the roadmap, creating a shared vision across wider delivery teams to support empowered and decentralised decision‑making. Work closely with the Initiative team in Product to ensure strategic and bigger ticket items are planned in to the Product backlogs. Provide system and Product expertise to the Initiative team - ensuring they have enough information to "shape" future backlog items. Monitor industry, policy and strategic shifts, adjusting the roadmap accordingly. Ensure roadmap items are appropriately sized, scored and sequenced for efficient delivery. Product leadership Make prioritisation decisions across competing requirements, balancing value, risk and user needs. Balance capacity to ensure we can deliver both short-term functional change and longer-term, bigger ticket items. Oversee translation of roadmap items into clear user stories by Product Owners. Review and approve new ideas, ensuring cross‑product impacts are understood. Ensure backlogs and releases reflect true end‑user priorities. Delivery
Product Manager - Payments employer: Bank of England
The Bank of England is an exceptional employer, offering a dynamic work environment where innovation and user-centred design are at the forefront of its mission. With a strong commitment to employee development, the Bank fosters a collaborative culture that values diverse perspectives and encourages professional growth through training and mentorship. Located in London, employees benefit from a comprehensive benefits package, flexible working arrangements, and the opportunity to contribute to meaningful projects that shape the future of financial services.
