Head of Change Enablement in CHANGE & PLANNING ED OFFICE in London

As the Head of Change Enablement, you will be accountable for leading a team of experts who provide internal consultancy services fundamental to the smooth running of change for the Bank and supporting activity to drive efficiency, effectiveness and productivity in the Bank's activities. You will oversee the function responsible for delivering capabilities such as Business Change and Organisation Design, process improvement, and user centred design. In addition, you will be expected to develop future change capabilities, including training and coaching that support sustained ongoing change delivery.

You will report directly into the Executive Director for Change and Planning and lead a multifaceted team responsible for supporting transformative change initiatives, optimising operational efficiency through change, and fostering a culture of continuous improvement. You will be accountable for ensuring that the team has the necessary capabilities and expertise to deliver.

The successful candidate will be a member of the Change and Planning Directorate senior leadership team, and a member of the Bank's extended leadership team.

You will be accountable for a range of activities including:

• Lead the development and delivery of a comprehensive change enablement strategy in partnership with the senior leadership team, ensuring alignment with the organisation's strategic narrative.
• Managing a team of change specialists who provide expert internal consultancy services, actively supporting both portfolio-level planning and day-to-day delivery of change initiatives across the Bank.
• Providing strategic direction and guidance to the function, ensuring they deliver appropriately scaled expert services into change initiatives.
• Championing the importance of effective Business Change, actively engaging with senior stakeholders to promote our services and ensure Change Enablement is viewed as the preferred supplier of consultancy and capability.
• Providing insight into the Enterprise Change Strain, influencing senior governance groups and providing recommendations on interventions or replanning where required.
• Working alongside Portfolio Planning and Assurance and Change Delivery, to support the effective scoping of new initiatives and the assurance of projects in progress, offering expert advice and challenge where needed.
• Driving and overseeing organisational design initiatives to optimise structures, roles, and responsibilities for enhanced efficiency and agility aligned to the Bank's strategic objectives.
• Establishing and overseeing internal training programs on change capabilities for people such as programme sponsors and colleagues in the Change and Planning directorate.
• Overseeing the execution of process improvement work in line with demand from across the Bank to identify opportunities for process enhancements and operational efficiencies.
• Championing continuous improvement initiatives, collaborating with cross-functional teams to implement process changes and drive innovation.
• Establish and nurture communities of practice to facilitate knowledge sharing, collaboration, and skill development across change management, and related disciplines.

Key relationships and dependencies:

• Working cross-functionally with senior leadership within Change and Planning, as well as wider teams such as Technology, Data and MBR, to deliver significant change across the Bank.
• Working closely with the Head of Change Delivery to deliver appropriate project/programme reports and work collaboratively to identify resource requirements and to upscale programme risks and issues.
• Working closely with the Head of Portfolio, Planning and Assurance, the Head of Strategic Planning, and other senior stakeholders to oversee the development and maintenance of a flexible, cross-bank organisational design.
• Coaching Executive Directors across the Bank that sponsor projects and programmes.

You will be individually and collectively accountable for the performance of the Change and Planning directorate at the Bank.

Minimum Criteria

• Proven consultancy and leadership experience in Change Enablement, or related roles within a complex organisation.
• Experience establishing change enablement functions, including developing and embedding new target operating models.
• Excellent communication, stakeholder management, and team-building skills.

Essential Criteria

• Expertise in a range of capabilities including business architecture, organisation design, change management methodologies, business analysis, and process improvement.
• Demonstrated ability to develop and implement training programs and standards, coupled with coaching and mentoring skills.
• Proficiency in MI & reporting, utilising data to drive strategic decision-making.
• Ability to drive cross-functional collaboration and a strategic mindset to oversee and optimise change enablement processes.
• Ability to multi-task and respond quickly to changing situations in complex environments.
• Proven expertise in leading cross-functional teams of experts in organisation design, change management methodologies, and process improvement.

Desirable Criteria

• Expertise in a range of capabilities including organisation design, change management methodologies, and process improvement.
• Demonstrated ability to develop and implement training programs and standards, coupled with coaching and mentoring skills.
• Proficiency in MI & reporting, utilising data to drive strategic decision-making.
• Ability to drive cross-functional collaboration and a strategic mindset to oversee and optimise change enablement processes.
• Ability to multi-task and respond quickly to changing situations in complex environments.
• Proven expertise in leading cross-functional teams of experts in organisation design, change management methodologies, and process improvement.

Don’t hesitate to apply even if you don’t meet every single criterion. We value diverse perspectives and believe that different backgrounds contribute to our team’s success.

Our Approach to Inclusion

The Bank values diversity and inclusion – we want to reflect the society we serve; we want the best people to work for us and we want our workplace to be inclusive. We are an equal opportunities employer and welcome applications from all qualified persons.

This role is open to job shares, flexible and part-time working patterns. There are a number of senior roles in the areas supporting monetary policy that are filled by job shares or individuals working flexibly and we have a good track record of making these working arrangements a success.

For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.

Finally, we’re proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.

Salary and Benefits Information

The position offers a competitive salary. In addition, we also offer a comprehensive benefits package.

• Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked.
• A discretionary performance award based on a current award pool.
• An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process and the passing of additional Bank security checks in accordance with the Bank policy.

The Application Process

Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage.

Closes to applicants on 12th February 2026. The assessment process will comprise of two interview stages and a psychometric assessment.

Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.