Contract Performance Management Lead - Property and Facilities in Leeds

The Bank of England is the UK’s Central Bank whose Mission is to deliver monetary and financial stability for the British people. The Bank is a diverse organisation, with over 5,000 members of staff committed to public service and dedicating to delivering the Bank Missions for the good of the United Kingdom.

This role will be responsible for the day-to-day management of a number of key, strategic contracts within the Property and FM category and the supplier relationships that support them. Working with colleagues from across the Bank, the role holder will be responsible for ensuring that the benefits, outcomes and service levels originally expected from the contract are delivered through its term. The role will also be responsible for working with the business area leads to maximise the benefits received from the relationship with the relevant strategic suppliers, using Supplier Relationship Management (SRM) Best Practice to deliver continuous improvement and to drive maximum value from the contracts and supplier relationships.

This role will be responsible for:

• The day-to-day commercial management of a portfolio of strategy contracts within the Property and FM area and for ensuring all deliverables, outcomes, service levels and benefits are received by the Bank to the level and timescales set out in the contracts.
• Jointly, with the relevant Business Lead managing the supplier relationships with strategic suppliers of the contract you are responsible for using the Bank’s existing Supplier Management tools and process and SRM Best Practice to maximise the value from these supplier relationships.
• Manage any supplier dispute processes or complex negotiations that may be relevant to your business area.
• Liaising with peers in the business areas and the supplier to deliver an ethos of continuous improvement for each of the contracts you are responsible for, using innovation and the latest market trends to improve the goods and services received by the Bank.
• Influencing stakeholders in the business areas to promote and implement the internal procurement policy and supplier management standards developed by the Commercial Policy and Supplier Management teams.
• Supporting the continued development of commercial competencies across the business areas you support through regular engagement, formal training, and aligning commercial and subject-matter expertise.
• Assisting with the development of long-term category strategies to meet the long-term objectives of the Bank.
• Embedding effective risk management by implementing risk controls to drive compliance to policy.
• Driving sustainability in the category, by notably working closely with Subject Matter Specialists.
• Identifying and maintaining a set of metrics to show performance and continual service improvement.
• Align with the Commercial function’s efficient and consistent use of eProcurement systems, in line with the defined workflows (aligned to internal policy).

Knowledge, Skills and Experience required:

• Consistent and significant proven track record of managing a complex set of contracts, suppliers and stakeholders to achieve Commercial optimisation across a fixed timeline.
• Delivering innovative commercial solutions through the application of strategic planning techniques.
• Experience in undertaking, and successfully concluding, difficult commercial conversations with both internal stakeholders and external parties to negotiate value for money solutions and to resolve contractual disputes within a commercial environment.
• Extensive knowledge of the Property and FM Market, including current and emerging contracting models and trends, and experience of working with relevant contract standards such as NEC3.
• Experience of working within a Public Contract Regulations 2015 controlled environment.
• Strong stakeholder management skills and assertiveness, with the ability to challenge.
• Strong communication skills, ability to build rapport and constructive relationships.
• Excellent written and oral communications skills, with the ability to present and communicate clearly and succinctly at all levels.
• Self-motivation, with the ability to work both on your own initiative and as part of a team.

Our Approach to Inclusion:

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we are working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.

We welcome applications from individuals who work flexibly, including job shares and part-time working patterns. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.

Finally, we are proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.

Salary and Benefits Information:

We encourage flexible working, part-time working and job share arrangements. Part-time salary and benefits will be on a pro-rated basis as appropriate. The salary on offer is circa £60,000 - £70,000. In addition, we also offer a comprehensive benefits package as detailed below:

• Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year.
• The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
• A discretionary performance award based on a current award pool.
• An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days’ annual leave with the option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.

National Security Vetting Process:

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.

The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and/or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case-by-case basis.

The Application Process:

Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The assessment process will comprise of two interview stages. This role closes on 15th December. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.

About Us:

We are the UK's central bank - and we are a bank like no other; known by our peers for our world-leading thinking on policy and strategy. Our mission is to promote the good of the people of the UK by maintaining monetary and financial stability. We seek to keep prices stable and people's money safe. We know our work matters to people, to families, up and down the UK. We are driven by curiosity and the desire to do important, challenging work. It takes a great team to run the Bank of England. We rely on each other to play our part. We benefit from a collaborative culture and long-established flexible ways of working, supporting our colleagues balance their work and personal lives. We strive to be a place where people feel they belong and have equal access to opportunities, because different perspectives help us make the best decisions for the public. There's much to gain from working with us - from career-defining work at the heart of the UK economy, being part of a fantastic team, and a rewarding compensation package. Join us and find a bank like no other. Together, we can make a difference.

The Bank of England will use and protect the information you provide when you apply for a role with us, in line with our obligations under data protection law. This is so we can assess your suitability for the role and administer your application. If you’re successful we’ll use it to offer you a position and onboard you to join the Bank. If you would like more details about how your information will be used and your information rights, please visit our recruitment privacy notice.