The Bank of England is seeking a Service Desk - 12 month FTC in London. You will be the first point of contact for IT, network and telephony queries, ensuring incidents are recorded, investigated and resolved within ITSM.
The role requires clear communication, attention to detail and the ability to manage multiple ticket queues effectively. You will answer calls/chats promptly, fix IT issues, log details accurately, and participate in ad-hoc tasks or project work.
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Service Desk & IT Operations Analyst in City of London employer: Bank of England
The Bank of England is an exceptional employer, offering a dynamic work environment where innovation and user-centred design are at the forefront of its mission. With a strong commitment to employee development, the Bank fosters a collaborative culture that values diverse perspectives and encourages professional growth through training and mentorship. Located in London, employees benefit from a comprehensive benefits package, flexible working arrangements, and the opportunity to contribute to meaningful projects that shape the future of financial services.
