At a Glance
- Tasks: Join our Banking Operations team to process payments and interact with the public.
- Company: Bank of England, a prestigious institution at Threadneedle Street.
- Benefits: Competitive salary, flexible working options, generous leave, and a strong pension scheme.
- Why this job: Make a real impact on the UK's currency and gain valuable experience.
- Qualifications: Strong communication skills, attention to detail, and ability to manage multiple tasks.
- Other info: Exciting career growth opportunities in a dynamic environment.
The predicted salary is between 23900 - 31600 £ per year.
Our work is carried out at the Bank of England's main building at Threadneedle Street. Banknote exchange roles require on-site working all of the time, whereas some payments operational roles allow for working from home but require shift pattern working (as the team can be operational from 5am to 8pm). This is an exciting opportunity to become a member of one of the Banking Operations teams undertaking a range of varied and interesting roles.
If working for our payments operations teams, the successful candidate will be responsible for processing payments quickly and safely, following important rules. The successful candidate will also work with HM Treasury to help the government with their money matters and keep them updated. If working for Notes and Gold operations team, the successful candidate will be responsible for frequent interaction with the general public looking to exchange their old bank notes, providing safe custody for the UK's gold reserves and facilitating the settlement of high value gold transactions between customers. These roles play a fundamental part in maintaining high levels of confidence in the UK's currency.
As a member of one of these teams you must be comfortable in delivering a positive and professional experience to our customers at all times, authorising and processing transactions accurately and efficiently in accordance with established policies and procedures. The Bank's counter can serve around 400 customers a day during peak times and we can make hundreds of payments per day. Banking Operations deliver a wide range of banking services to our customers. Teams work in the gold vaults, working with the public exchanging banknotes, as well as processing and settling high-value sterling (CHAPS) and foreign currency payments.
Qualifications- Previous experience of managing a busy and varied workload with the ability to identify priorities, manage multiple tasks, and adapt quickly to changing deadlines.
- Excellent written and verbal communication skills, with experience preparing clear reports or correspondence for a range of audiences.
- Proven high level of accuracy in work, with minimal errors and attention to detail, consistently delivers accurate work with minimal errors.
- Previous experience working both collaboratively within a team and independently, contributing to shared goals and delivering individual responsibilities.
- Evidence of strong problem-solving skills, including the ability to analyse issues, propose solutions, and implement improvements.
- Proven proficiency in IT skills, particularly in Microsoft Excel and other Microsoft Office products, with confidence in learning new systems.
- Genuine interest in understanding how the Bank operates, with a proactive approach to learning and process improvement.
- For Notes and Gold Operations, previous experience of working on a Banking counter would be advantageous.
- T24/SAP experience would be welcomed although training will be provided.
Location: London. Salary of £27,900 per annum. We encourage flexible working, part-time working and job share arrangements. Part-time salary and benefits will be on a pro-rated basis as appropriate. We are proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.
Benefits- Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked.
- There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year.
- The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
- A discretionary performance award based on a current award pool.
- An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
- 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits.
- Private medical insurance and income protection.
Senior Operative, Banking Operations (12 month FTC) in City of London employer: Bank of England
Contact Detail:
Bank of England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operative, Banking Operations (12 month FTC) in City of London
✨Tip Number 1
Get to know the Bank of England and its operations. Research their values and recent news to show you’re genuinely interested in the role. This will help you stand out during interviews and demonstrate your enthusiasm.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with the public and processing transactions, being clear and professional is key. Try mock interviews with friends or family to get comfortable with common questions.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you identified issues and implemented solutions. This will highlight your ability to adapt and thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at the Bank of England.
We think you need these skills to ace Senior Operative, Banking Operations (12 month FTC) in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Operative role. Highlight your experience in managing busy workloads and your attention to detail, as these are key for the banking operations teams.
Show Off Your Communication Skills: Since you'll be interacting with the public and preparing reports, it's essential to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! Share examples of how you've tackled challenges in previous roles, especially if they relate to banking or customer service.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Bank of England.
How to prepare for a job interview at Bank of England
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Senior Operative position. Familiarise yourself with banking operations, especially around payments and customer interactions. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully solved problems in a busy environment. Highlight your ability to analyse issues and propose effective solutions, as this is crucial for maintaining high levels of accuracy and efficiency in banking operations.
✨Demonstrate Attention to Detail
Since accuracy is key in this role, come ready to discuss how you ensure minimal errors in your work. You might want to share techniques you use to double-check your work or any tools that help you maintain high standards. This will reassure the interviewers of your capability.
✨Engage with the Bank's Mission
Express your understanding of the Bank of England's role in maintaining confidence in the UK’s currency. Show enthusiasm for contributing to this mission, whether through customer service or operational excellence. This will reflect your alignment with their values and goals.