Operations Services department provides processing support for the front line business units handling trade finance, loan and cash management products. The department also includes the Business Risk & Controls, Financial Crime Operations, and Facilities Management. As a Junior Assistant - Mortgage Administration, you will be responsible for administering the delivery of loan processing and security document maintenance functions in respect of retail mortgage. You will also provide reliable operational support and services to Personal Banking, Risk Management and Banking departments as well as sub-branches. This is a full time permanent position.
Key responsibilities
- Process drawdown, collateral and repayment information in relevant core banking systems for retail mortgage operations
- Monitor the daily retail mortgage payment report and apply interest adjustment as required
- Reconcile overdue interest and execute necessary adjustments to retail mortgage accounts
- Generate and distribute annual and interim mortgage statements promptly
- Monitor repayment funds via relevant system and suspense accounts to ensure accurate settlement
- Monitor and follow up on overdue mortgage payments, ground rent and management fees whilst accurately record loan performing status
- Review legal and loan documents and approvals before fund drawdown
- Issue timely repayment notices, redemption letters and insurance follow-up correspondence
- Provide safe custody for, release and maintain title deeds and other securities documents in compliance with safekeeping policies
- Analyse facility limits and resolve issues with branches prior to drawdown
- Verify, register, scan and archive all security documents and customer correspondence; maintain both electronic and physical files in good order
- Liaise with Legal and Compliance teams to resolve AML and regulatory inquiries
- Identify, assess and mitigate operations risks in relation to daily transactions
- Investigate, document and resolve customer issues in relation to retail mortgage
- Prepare SWIFT messages in the system for the retail mortgage drawdown
Requirements
- Degree educated in Business, Finance, Accounting, or relevant subjects
- Relevant professional qualification (e.g. CeMap) is a plus
- Experience in Mortgage or experience related to property is a plus
- Good knowledge of retail mortgage products, processing workflow and loan lifecycle management is preferred
- Highly organised
- Proficient is MS Office, particularly in the use of MS Excel
- Team player
Junior Assistant - Mortgage Administration London, UK
#J-18808-Ljbffr
Junior Assistant - Mortgage Administration employer: Bank of China
At Bank of China, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth and development within the global markets sector. With a commitment to excellence and a focus on employee well-being, we ensure that our team members thrive while contributing to the success of our precious metals and commodities trading operations.
