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- Tasks: Engage clients, assist with transactions, and enhance their banking experience.
- Company: Join Bank of America, a leader in financial services with a commitment to community impact.
- Benefits: Enjoy industry-leading benefits, paid time off, and resources for personal growth.
- Why this job: Make a difference in clients' financial lives while building valuable relationships and skills.
- Qualifications: Enthusiastic self-starter with strong communication and problem-solving skills; financial services experience preferred.
- Other info: Flexible hours, including weekends; competitive pay based on experience.
Job Title: Relationship Banker – Orange County West Coast, London
Client:
Bank of America
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
ba3a45dbc04b
Job Views:
7
Posted:
14.07.2025
Expiry Date:
28.08.2025
Job Description:
Description: This role involves engaging clients in the lobby to educate and assist with transactions via self-service resources such as mobile banking, online banking, or ATM. Responsibilities include accurately processing cash transactions and having in-depth conversations to understand clients\’ financial and life priorities, connecting them to suitable solutions.
Responsibilities:
- Execute the bank\’s risk culture and strive for operational excellence.
- Build relationships with clients to meet their financial needs.
- Follow established processes and guidelines, ensuring compliance with laws and regulations.
- Expand business knowledge by collaborating with experts in small business, lending, and investments.
- Manage traffic, appointments, and outbound calls effectively.
- Enhance the client experience.
- Handle cash responsibilities.
Required Qualifications:
- Enthusiastic, motivated self-starter with a strong work ethic and results-driven mindset.
- Effective collaborator with strong relationship-building skills.
- Passionate about improving clients\’ financial lives.
- Confident in identifying solutions based on client needs.
- Effective communicator and comfortable engaging clients.
- Ability to learn and adapt to new information and technology.
- Confident in educating clients on self-service banking transactions.
- Strong critical thinking and problem-solving skills.
- Adheres to processes and regulations.
- Efficient in time and capacity management.
- Results-focused and flexible to work weekends and extended hours.
Desired Qualifications:
- Experience in financial services and industry knowledge.
- Successful sales experience with individual goals.
- Cash handling experience.
- Bachelor\’s Degree or relevant Associate’s Degree.
Skills:
- Adaptability
- Business Acumen
- Customer Focus
- Communication
- Problem Solving
- Account Management
- Client Experience Branding
- Relationship Building
- Business Development
- Pipeline Management
- Prospecting
- Referral Management
Minimum Education:
High School Diploma / GED / Secondary School or equivalent
Note: Laws restrict hiring individuals with certain criminal histories, including FDIC and Loan Originators.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency:
Range: $24.00 – $25.96 hourly, based on experience, education, and skills. This role offers a base salary and is benefits eligible.
Benefits:
Industry-leading benefits, paid time off, resources, and support to contribute to business growth and community impact.
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Relationship Banker - Orange County West Coast employer: Bank of America
Contact Detail:
Bank of America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Banker - Orange County West Coast
✨Tip Number 1
Familiarise yourself with the latest banking technologies and self-service resources. Being knowledgeable about mobile and online banking will help you engage clients effectively and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your relationship-building skills by networking with professionals in the financial services industry. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences where you've successfully solved problems or improved client experiences. This will showcase your critical thinking and problem-solving skills.
✨Tip Number 4
Stay updated on current financial trends and regulations that affect banking. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and the industry.
We think you need these skills to ace Relationship Banker - Orange County West Coast
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Relationship Banker position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in financial services, relationship building, and cash handling. Use bullet points to make it easy to read and focus on achievements that demonstrate your results-driven mindset.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully built client relationships and improved customer experiences in previous roles. Make sure to connect your passion for helping clients with their financial needs.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the banking industry.
How to prepare for a job interview at Bank of America
✨Know Your Client Engagement Strategies
Familiarise yourself with various client engagement techniques, especially those related to self-service banking. Be prepared to discuss how you would educate clients on using mobile and online banking effectively.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Highlight your ability to understand clients' financial needs and connect them with suitable solutions.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've identified a problem and implemented a solution. This role requires strong critical thinking skills, so demonstrating your approach to problem-solving will be key.
✨Understand Compliance and Regulations
Brush up on the relevant laws and regulations that govern banking operations. Showing that you are knowledgeable about compliance will reassure the interviewers of your commitment to operational excellence.
