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- Tasks: Engage clients, assist with transactions, and build relationships to meet financial goals.
- Company: Join Bank of America, a leader in making financial lives better through connections.
- Benefits: Enjoy competitive benefits, flexible work options, and a commitment to diversity and inclusion.
- Why this job: Make an impact while learning and growing in a supportive and dynamic environment.
- Qualifications: High School Diploma or equivalent; strong communication and problem-solving skills required.
- Other info: Full-time position with opportunities for career advancement and networking.
The predicted salary is between 36000 - 60000 £ per year.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Responsibilities:
- This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
- Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
- Job expectations include having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting clients to solutions that meet their financial goals.
Responsibilities:
- Executes the bank's risk culture and strives for operational excellence.
- Builds relationships with clients to meet financial needs.
- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
- Grows business knowledge and network by partnering with experts in small business, lending, and investments.
- Manages financial center traffic, appointments, and outbound calls effectively.
- Drives the client experience.
- Manages cash responsibilities.
Skills:
- Adaptability
- Business Acumen
- Customer and Client Focus
- Oral Communications
- Problem Solving
- Account Management
- Client Experience
- Branding
- Client Management
- Client Solutions
- Advisory
- Relationship Building
- Business Development
- Pipeline Management
- Prospecting
- Referral Identification
- Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift: 1st shift (United States of America)
Hours Per Week: 40
Relationship Banker - Macarthur Road Financial Center employer: Bank of America
Contact Detail:
Bank of America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Banker - Macarthur Road Financial Center
✨Tip Number 1
Familiarise yourself with Bank of America's values and mission. Understanding their commitment to responsible growth and client relationships will help you align your conversations during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Practice your communication skills, especially in engaging clients. Since the role involves deep conversations about financial priorities, being able to articulate your thoughts clearly and empathetically will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Bank of America. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews and understanding what it takes to succeed in the role.
✨Tip Number 4
Demonstrate your adaptability and problem-solving skills through real-life examples. The ability to manage client needs and navigate challenges is crucial in this role, so be ready to share specific instances where you've excelled in these areas.
We think you need these skills to ace Relationship Banker - Macarthur Road Financial Center
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Relationship Banker position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and financial roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your adaptability and problem-solving skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've built relationships with clients in the past and how you can contribute to Bank of America's mission of making financial lives better.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the banking industry.
How to prepare for a job interview at Bank of America
✨Understand the Company Culture
Before your interview, take some time to research Bank of America's values and culture. They emphasise diversity, inclusion, and responsible growth, so be prepared to discuss how your own values align with theirs.
✨Showcase Your Client Engagement Skills
As a Relationship Banker, you'll need to engage clients effectively. Prepare examples from your past experiences where you've successfully built relationships or solved client problems, highlighting your customer focus and communication skills.
✨Demonstrate Financial Knowledge
Brush up on your financial knowledge, especially regarding banking products and services. Be ready to discuss how you can help clients achieve their financial goals and how you would approach educating them about self-service resources.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think of situations where you had to manage client expectations or handle difficult conversations, and be ready to explain your thought process.
