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For Companies At a Glance
- Tasks: Engage clients, assist with transactions, and educate on banking services.
- Company: Join Bank of America, a leading financial institution committed to client success.
- Benefits: Enjoy competitive pay, paid time off, and resources for personal growth.
- Why this job: Make a real impact on clients' financial lives while building valuable relationships.
- Qualifications: Bilingual in Spanish, strong communication skills, and a passion for helping others.
- Other info: Flexible hours, including weekends, and opportunities for career advancement.
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates\’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us
Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Responsibilities:
• Executes the bank\’s risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities
Required Qualifications:
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients\’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Applies strong critical thinking and problem-solving skills to meet clients\’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results, while acting in the best interest of the client.
• Can be flexible to work weekends and/or extended hours as needed.
Desired Qualifications:
• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor\’s Degree or business-relevant Associate\’s Degree such as business management, business administration or finance
Skills:
• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US – NY – College Point College Point Blvd – COLLEGE POINT BC (NY5113), US – NY – Jamaica Hillside Ave – Jamaica Estates (NY5139), US – NY – Rosedale S Conduit Ave – ROSEDALE BC (NY5106), US – NY – Saint Albans Linden Blvd – St. Albans (NY5104)Pay and benefits informationPay range$ $26.27 hourly pay, offers to be determined based on experience, education and skill set.Predictable payThis role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Relationship Banker East Queens NY Area Bilingual Spanish required employer: Bank of America
Contact Detail:
Bank of America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Banker East Queens NY Area Bilingual Spanish required
✨Tip Number 1
Make sure to highlight your bilingual skills in Spanish during any conversations or networking opportunities. Being able to communicate effectively with a diverse clientele is a huge asset for this role.
✨Tip Number 2
Familiarise yourself with the latest banking technologies and self-service resources. Being knowledgeable about mobile and online banking will help you engage clients more effectively and demonstrate your expertise.
✨Tip Number 3
Network with current employees at Bank of America, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've successfully built relationships with clients. Be ready to share specific examples that showcase your problem-solving skills and customer focus.
We think you need these skills to ace Relationship Banker East Queens NY Area Bilingual Spanish required
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services and any bilingual skills, especially in Spanish. Emphasise your ability to build relationships and your experience with cash handling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to improving clients' financial lives. Mention specific examples of how you've successfully engaged clients in the past.
Highlight Relevant Skills: In your application, clearly outline your skills such as adaptability, problem-solving, and effective communication. These are crucial for the Relationship Banker position and should be evident in your application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bank of America
✨Showcase Your Bilingual Skills
Since this role requires bilingual Spanish, be prepared to demonstrate your language skills during the interview. Practice common banking phrases in both English and Spanish to show your fluency and comfort in switching between languages.
✨Understand Client Needs
Familiarise yourself with the key responsibilities of a Relationship Banker, particularly how to engage clients and understand their financial priorities. Be ready to discuss how you would approach conversations with clients to identify their needs and offer suitable solutions.
✨Highlight Your Sales Experience
If you have previous sales experience, especially in financial services, make sure to highlight it. Prepare examples of how you've successfully met individual sales goals and built strong client relationships in the past.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to think critically and solve problems. This could involve handling difficult client situations or finding innovative solutions to meet client needs. Show that you can adapt and learn quickly in a fast-paced environment.
