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- Tasks: Engage clients, assist with transactions, and educate on banking services.
- Company: Join Bank of America, a leading financial institution committed to client success.
- Benefits: Enjoy competitive pay, paid time off, and resources for personal growth.
- Why this job: Make a real impact on clients' financial lives while building valuable relationships.
- Qualifications: Bilingual in Spanish, strong communication skills, and a passion for helping others.
- Other info: Flexible hours, including weekends, and opportunities for career advancement.
Relationship Banker East Queens NY Area *Bilingual Spanish required, St Albans
Client:
Bank of America
Location:
St Albans, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
32d180dba451
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
Job Description:
Description: This role involves engaging clients in the lobby to educate and assist with transactions through self-service resources like mobile banking, online banking, or ATM. Key responsibilities include accurately processing cash transactions and having in-depth conversations to understand clients\’ financial and life priorities, connecting them to suitable solutions.
Responsibilities:
- Execute the bank\’s risk culture and strive for operational excellence
- Build relationships with clients to meet their financial needs
- Follow established processes and guidelines, adhering to laws and regulations
- Enhance business knowledge by partnering with experts in small business, lending, and investments
- Manage traffic, appointments, and outbound calls effectively
- Drive the client experience
- Manage cash responsibilities
Required Qualifications:
- Enthusiastic, motivated self-starter with a strong work ethic and results focus
- Ability to build and nurture strong relationships
- Passion and commitment to improving clients’ financial lives
- Confidence in identifying solutions for clients
- Effective communication skills and comfort engaging with clients
- Ability to learn and adapt to new information and technology
- Confidence in educating clients on self-service technologies
- Strong critical thinking and problem-solving skills
- Adherence to processes and regulations
- Efficient time and capacity management
- Flexibility to work weekends and extended hours as needed
Desired Qualifications:
- Experience in financial services and knowledge of industry products
- At least one year of successful sales experience with individual sales goals
- Six months of cash handling experience
- Bachelor’s Degree or relevant Associate’s Degree in business or finance
Skills:
- Adaptability, Business Acumen, Customer Focus, Oral Communication, Problem Solving, Account Management, Client Experience Branding, Client Management, Client Solutions Advisory, Relationship Building, Business Development, Pipeline Management, Prospecting, Referral Identification, Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift: 1st shift (United States of America)
Hours Per Week: 40
Pay Transparency details: Pay range $24.00 – $26.27 hourly, based on experience, education, and skill set. This role offers a base salary with benefits, not incentive eligible. It is benefits eligible, providing paid time off and other resources to support employees.
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Relationship Banker East Queens NY Area *Bilingual Spanish required employer: Bank of America
Contact Detail:
Bank of America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Banker East Queens NY Area *Bilingual Spanish required
✨Tip Number 1
Make sure to highlight your bilingual skills in Spanish during any conversations or networking opportunities. Being able to communicate effectively with a diverse clientele is a huge asset for this role.
✨Tip Number 2
Familiarise yourself with the latest banking technologies and self-service resources. Being knowledgeable about mobile and online banking will help you engage clients more effectively and demonstrate your expertise.
✨Tip Number 3
Network with current employees at Bank of America, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've successfully built relationships with clients. Be ready to share specific examples that showcase your problem-solving skills and customer focus.
We think you need these skills to ace Relationship Banker East Queens NY Area *Bilingual Spanish required
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services and any bilingual skills, especially in Spanish. Emphasise your ability to build relationships and your experience with cash handling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to improving clients' financial lives. Mention specific examples of how you've successfully engaged clients in the past.
Highlight Relevant Skills: In your application, clearly outline your skills such as adaptability, problem-solving, and effective communication. These are crucial for the Relationship Banker position and should be evident in your application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bank of America
✨Showcase Your Bilingual Skills
Since this role requires bilingual Spanish, be prepared to demonstrate your language skills during the interview. Practice common banking phrases in both English and Spanish to show your fluency and comfort in switching between languages.
✨Understand Client Needs
Familiarise yourself with the key responsibilities of a Relationship Banker, particularly how to engage clients and understand their financial priorities. Be ready to discuss how you would approach conversations with clients to identify their needs and offer suitable solutions.
✨Highlight Your Sales Experience
If you have previous sales experience, especially in financial services, make sure to highlight it. Prepare examples of how you've successfully met individual sales goals and built strong client relationships in the past.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to think critically and solve problems. This could involve handling difficult client situations or finding innovative solutions to meet client needs. Show that you can adapt and learn quickly in a fast-paced environment.
