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- Tasks: Conduct client due diligence and support AML/KYC processes in a dynamic environment.
- Company: Join Bank of America, a leader in financial services with a commitment to diversity and inclusion.
- Benefits: Enjoy private healthcare, competitive pension plans, and flexible benefits tailored to your needs.
- Why this job: Make a real impact in the fight against money laundering while growing your career.
- Qualifications: Experience in AML/KYC processes and proficiency in MS Office required.
- Other info: Work in a vibrant Bromley office with excellent transport links to central London.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Job Title: Senior Operations Associate – AML/KYC Refresh
Corporate Title: Up to Assistant Vice President
Location: Bromley
Company Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faced approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Location Overview
This is a full‑time, in‑office position in our bustling Bromley office, situated in one of London’s greenest boroughs. Here you will find plentiful and easy commuting routes, with central London just 15 minutes away by train.
Role Description
Anti‑Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organisation and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records.
The role will support the AML/KYC refresh as part of the annual refresh cycle. The associate will be responsible for the analysis and resolution of complex operations problems and will be a technical expert in KYC/CDD processes. The environment is constantly changing as new initiatives & systems are implemented and there will be the opportunity for the associate to contribute towards these exciting changes. As a technical expert, the associate will also help guide less experienced associates in resolving complex transactions and operational problems.
Responsibilities
- You will conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines aligned to more complex jurisdictions and/or client structures
- You will review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
- You will liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfil refresh requirements.
- You will perform client remediation/refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met.
- You will ensure all jurisdictional regulatory requirements related to KYC are adhered to.
- You will participate in internal/external Audits and Quality checks.
What we are looking for
- Anti‑Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience required
- Documented experience performing in a process‑oriented production environment that changes periodically
- Familiar with MS Office Suite (Excel/Word/Outlook/Access).
Skills that will help
- Working in a team environment would be a plus.
- Meeting tight deadlines while ensuring data accuracy and integrity would be advantageous.
- Working and executing with minimal supervision.
- Excellent verbal and written communications skills.
- Ability to organise work, prioritise tasks and handle multiple assignments simultaneously.
Benefits of working at Bank of America
UK
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
- Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
- 20 days of back‑up childcare including virtual tutoring and 20 days of back‑up adult care per annum
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
- Use of a flex fund to use towards benefits.
- Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
- Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
- Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.
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Operations Analyst – Anti-Money Laundering (Client Refresh) employer: Bank of America
Contact Detail:
Bank of America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Analyst – Anti-Money Laundering (Client Refresh)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bank of America on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on AML/KYC regulations and trends. Show us that you're not just familiar with the basics but also understand the complexities involved in client due diligence.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to articulate your thoughts clearly will set you apart. Consider mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Operations Analyst – Anti-Money Laundering (Client Refresh)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Analyst role. Highlight your AML/KYC experience and any relevant skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Skills: Don’t forget to highlight your technical expertise in KYC/CDD processes and your ability to work under pressure. We’re looking for someone who can handle complex operations problems, so make sure to give us examples of your past experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Bank of America
✨Know Your AML/KYC Stuff
Make sure you brush up on your Anti-Money Laundering and Know Your Customer knowledge. Familiarise yourself with the latest regulations and procedures, especially those relevant to complex jurisdictions. This will show that you're not just a candidate, but someone who understands the intricacies of the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've tackled complex operational problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to navigate challenges effectively.
✨Communicate Clearly
Since excellent verbal and written communication skills are key for this role, practice articulating your thoughts clearly. You might be asked to explain complex concepts or processes, so being concise and clear will set you apart from other candidates.
✨Emphasise Teamwork and Flexibility
Highlight your experience working in team environments and your ability to adapt to changing situations. Bank of America values collaboration and flexibility, so sharing examples of how you've successfully worked with others or adjusted to new processes will resonate well with the interviewers.