Agency Management Operations
Agency Management Operations

Agency Management Operations

Bromley Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Bank of America

At a Glance

  • Tasks: Lead the team in managing complex credit facilities and ensure smooth deal closures.
  • Company: Join Bank of America, a leader in financial services dedicated to responsible growth and inclusivity.
  • Benefits: Enjoy private healthcare, flexible benefits, and generous childcare support.
  • Why this job: Make an impact in a dynamic environment while developing your leadership skills.
  • Qualifications: Experience in commercial credit lending and knowledge of syndicated loans is essential.
  • Other info: Located in Bromley, just 15 minutes from central London with great commuting options.

The predicted salary is between 43200 - 72000 £ per year.

Job Description :

Job Title : Agency Management Operations

Corporate Title : Assistant Vice President

Location : Bromley

Company Overview :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates\’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview :

Join our bustling Bromley office, situated in one of London\’s greenest boroughs. Here you\’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.

The Team :

We are an established team of 8 people based in our Bromley office, with daily interaction with our Booking and Servicing & Ops teams. The team is core to our product offering as a firm and is an integral part of the global Syndicated & Corporate Lending Operations for the Bank.

The Agency Management Team is responsible for performing the Facility and Security Agent roles on all EMEA Syndicated Credit Agreements where a Bank of America entity is either the main Facility Agent or a Sub Agent.

Responsibilities :

This job is responsible for preparing and reviewing documentation in accordance with bank policies and procedures to facilitate closings with the client. Key responsibilities include working on routine to more complex documentation as assigned and interfacing working with company vendors, legal counsel, line partners, and clients to ensure world-class documentation accuracy.

The team scope cuts across both syndication, export credit finance and leasing deals.

  • You will manage your own portfolio of agency deals.
  • You will support the Regional Ops Head and your team lead as one of the Senior persons on the team.
  • You will be responsible for the day-to-day resolution of complex problems and the execution of complex transactions.
  • You will review all credit agreements where we are agent in line with the Bank risk appetite and Loan Market Association agency provisions.
  • You will have the ability to work under tight deadlines.
  • You will build influential relationships with key leaders across the enterprise and industry.
  • You will be responsible for communication and compliance with regulatory requirements.
  • You will become familiar with and liaise between several lines of business with particular focus on Leverage Finance partners and debt trading.
  • You will be the first point of contact for clients of the business and lenders.

What we are looking for :

  • Ability to coordinate with multiple stakeholders and conflicting priorities
  • Ability to manage timelines, display sound judgment, and identify points for escalation
  • Collaborative, experienced in working with business partners to achieve goals and successfully complete projects and initiatives
  • You will have previous agency management and / or document experience specific to the syndication loan market space.
  • You will have experience liaising with internal partners up to executive level.
  • Negotiation experience will be essential in this role.
  • You will have experience as a project or deal coordinator in a previous role.
  • Act as point of escalation and handle responsibilities.
  • Loan IQ experience would be an advantage.

Skills that will help :

  • Attention to Detail
  • Customer and Client Focus
  • Data Collection and Entry
  • Due Diligence
  • Prioritization
  • Adaptability
  • Business Acumen
  • Oral Communications
  • Written Communications
  • Research.

Benefits of working at Bank of America :

UK

  • At Bank of America, we strive to prioritise employees\’ health and wellbeing – it\’s what makes us a Great Place to Work.
  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
  • We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
  • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
  • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
  • Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
  • Access to an Employee Assistance Program for confidential support and help for everyday matters.
  • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
  • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK\’s most iconic cultural institutions and exhibitions.
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America :

Good conduct and sound judgment is crucial to our long term success. It\’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Learn more about this role

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Agency Management Operations employer: Bank of America

Bank of America is an exceptional employer, offering a dynamic work environment in Bromley that prioritises employee well-being and professional growth. With competitive benefits, including private healthcare and flexible working options, we foster a culture of inclusivity and collaboration, empowering our teammates to thrive both personally and professionally. Join us to make a meaningful impact while enjoying the vibrant community and convenient access to central London.
Bank of America

Contact Detail:

Bank of America Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Agency Management Operations

✨Tip Number 1

Familiarise yourself with the Syndicated Loan environment and processes. Understanding the nuances of credit products and the syndication process will give you a significant edge during interviews.

✨Tip Number 2

Network with professionals in the banking and finance sector, especially those who have experience in Agency Management. Engaging with them can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Demonstrate your leadership skills by discussing past experiences where you successfully managed teams or projects. Highlighting your ability to influence and negotiate will resonate well with the hiring team.

✨Tip Number 4

Stay updated on current trends in commercial credit lending and portfolio management. Being knowledgeable about recent developments will show your commitment to the field and your readiness for the role.

We think you need these skills to ace Agency Management Operations

Commercial Credit Lending
Portfolio Management
Syndicated Loan Process
Knowledge of GCB/GIB Environment
Cross Border Lending
Multicurrency Operations
Excellent Communication Skills
Critical Thinking
Negotiation Skills
Leadership Abilities
Organisational Skills
Proactive Planning
Risk Analysis
Adaptability to Change

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Agency Management Operations position. Tailor your application to highlight relevant experience in commercial credit lending and portfolio management.

Craft a Strong CV: Your CV should clearly outline your experience with syndicated loans and any relevant skills that align with the job description. Use bullet points for clarity and ensure it is well-structured and easy to read.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that demonstrate your ability to lead diverse groups and manage complex issues, as mentioned in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Bank of America

✨Understand the Role

Make sure you have a solid grasp of the Agency Management – Team Lead position. Familiarise yourself with the responsibilities and required skills, especially around credit products and the syndication process. This will help you answer questions confidently and demonstrate your suitability for the role.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, prepare examples that highlight your ability to tailor messages to different audiences. Think about past experiences where you successfully navigated complex discussions or negotiations, as these will resonate well with the interviewers.

✨Demonstrate Leadership Qualities

As a potential team lead, it's important to showcase your leadership abilities. Prepare to discuss instances where you've influenced or led diverse groups to achieve results. Highlight your experience in managing deliverables and prioritising tasks effectively.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your critical thinking and problem-solving skills. Be ready to analyse hypothetical situations related to legal, business, or operational risks, and explain how you would approach resolving them. This will show your analytical capabilities and readiness for the challenges of the role.

Agency Management Operations
Bank of America
Location: Bromley
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