Sr Business Control Specialist (Monitoring & Inspection) in Belfast

Corporate Title: Up to Assistant Vice President

Location: Belfast

Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

About Bank of America in Belfast: Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We are committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance.

Role Description: The In-Line Quality Assurance (ILQA) role is responsible for performing Quality Assurance testing of Global Banking and Global Markets (GBGM) Anti-Money Laundering (AML)/Know Your Customer (KYC) client data across the Bank's global divisions. This position sits within the Global Operations ILQA Team and requires a strong operational risk and compliance background, Risk framework (QA standard) knowledge, understanding of AML requirements and testing across multiple jurisdictions. As a Sr Business Control Specialist, you will conduct comprehensive Refresh Quality Assurance reviews of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes. You will execute testing to assess compliance with AML/Financial Crimes Global Standards, ensure accuracy and timeliness of test execution, and maintain a strong culture of compliance by identifying, escalating, and mitigating risks promptly.

Key Responsibilities:

• Conduct and coordinate thorough Refresh Quality Assurance reviews of CDD and EDD requirements for GBGM refreshes.
• Ensure associate performance and control effectiveness comply with AML regulations and policies.
• Execute QA activities, including control execution, case assignment, and timely reporting of results.
• Support Regulatory Exams and Internal Audits.
• Capture and analyse data to support governance activities and dashboard reporting.
• Implement optimised controls and enhanced QA practices to strengthen business continuity efforts.

What We Are Looking For:

Experience:

• Proven experience in Quality Control/Assurance Testing, Risk Control Self-Assessment (RCSA), internal audit, risk management, compliance, or similar business control roles.
• Exposure to Global Banking, Global Markets, or diverse business lines and functions.

Skills & Competencies:

• Robust logical reasoning and analytical skills to assess escalations and drive effective solutions.
• Excellent verbal and written communication skills with strong organisational abilities.
• Ability to prioritise tasks, work independently with minimal supervision, and manage multiple priorities under tight deadlines.
• Knowledge of AML/KYC requirements, Economic Sanctions laws, and global AML concepts.
• Proficiency in Microsoft Office (Excel, PowerPoint, SharePoint, Teams) for managing large datasets and reports.

Preferred Qualifications:

• ACAMS or ICA certification is a plus.
• Bachelor's degree in a related field or equivalent experience.
• Ability to analyse large and complex datasets and present executive-level reports.
• Familiarity with Risk Management, Quality Control, and Quality Assurance frameworks.

Benefits of working at Bank of America:

• UK Private healthcare for you and your family.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances.
• Access to an emotional wellbeing helpline, and virtual GP services.
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood.
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

Bank of America is an equal opportunities employer and ensures that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability.