Facilities and Technology Assistant 100% (m/f/w)

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.The Facilities & Technology Assistant supports the Facilities Manager in maintaining the safe, secure and efficient operation of the Guernsey office and its associated technology environment. This is an entry-level development role suitable for a school or university leaver seeking to build experience across facilities management, health and safety, business continuity, physical security and information technology.Working under the guidance of the Facilities Manager, the Facilities & Technology Assistant will assist with office maintenance, contractor management, health and safety activities, business continuity administration, physical security processes, office services and workplace support. The role will also provide first and second-line assistance with user technology, meeting room systems, telephony, Microsoft 365 services and IT asset management.YOUR CHALLENGEFacilities, Health & Safety and Business ContinuitySupport the Facilities Manager in maintaining a safe, secure and well-presented office environmentAssist with regular office inspections and the identification and escalation of health and safety issuesSupport the administration of Health & Safety records, policies and proceduresAssist with maintaining first aid supplies and related recordsSupport the coordination of fire drills, emergency exercises and health & safety training activitiesAssist with the administration and maintenance of Business Continuity and emergency response documentationSupport the monitoring and testing of business continuity arrangementsAssist with the management of onsite and offsite archives and recordsSupport the maintenance of office equipment, furniture and workplace facilitiesAssist with office moves, workspace changes and meeting room preparationHelp maintain the Office Issues and Feedback tracker and assist in coordinating resolutionsAssist with the ordering and management of stationery and office suppliesSupport the servicing and administration of company vehicles and other office assetsAssist with incoming and outgoing post, courier services and document handlingSupport secure document disposal and physical data destruction processesHelp ensure policies, procedures and records remain accurate and up to datePhysical Security and Contractor ManagementSupport the Physical Security Officer responsibilities under the supervision of the Facilities ManagerAssist with visitor management and access card administrationHelp monitor contractor access and compliance with office proceduresAssist with physical security inspections and reportingSupport the maintenance of building access records and key security controlsLiaise with contractors, suppliers and service providers as directedAssist in obtaining quotations, coordinating service visits and monitoring contractor performanceInformation Technology SupportProvide first-line technical support to users for common IT issues and service requestsEscalate complex issues to the Facilities Manager, Local IT, Group IT or third-party vendors as appropriateAssist with the setup, deployment and maintenance of desktops, laptops, mobile devices and peripheralsSupport onboarding and offboarding activities, including equipment preparation and collectionAssist with Microsoft 365 applications including Outlook and Office applicationsHelp administer user accounts, permissions and access requests under supervisionSupport meeting rooms, video conferencing facilities and collaboration technologiesAssist with local telephony and mobile communications servicesSupport local networking infrastructure including Wi-Fi connectivity and endpoint troubleshootingAssist with maintaining IT asset inventories and equipment recordsHelp coordinate equipment procurement, deployment and disposal processesAssist with technology upgrades, office moves and infrastructure improvement projectsSupport information security controls and user adherence to security policiesAssist with business continuity and disaster recovery activities relating to technology servicesMaintain accurate technical documentation and proceduresGeneral Administration and Service SupportProvide professional and responsive support to colleagues across the officeAssist with event, meeting and training room setupSupport reception and office services during periods of absence where requiredDevelop strong working relationships with internal stakeholders, suppliers and service providersMake constructive recommendations for process improvements and efficiency gainsUndertake other duties as reasonably required to support the Facilities Manager and business operationsYOUR PROFILEPersonal and SocialDemonstrates a positive and professional attitude with a strong willingness to learnSelf-motivated with the ability to take ownership of assigned tasksStrong communication and interpersonal skillsGood organisational and time management skillsStrong attention to detail and accuracyAbility to work independently whilst also contributing effectively as part of a teamFlexible and adaptable approach to changing prioritiesMaintains confidentiality when handling sensitive informationDemonstrates initiative and a customer-focused approach to service deliveryProfessional and TechnicalSchool leaver, college leaver or graduate level candidateAn interest in facilities management, workplace services, health & safety and information technologyGood working knowledge of Microsoft Office applicationsBasic understanding of computer hardware and software would be advantageousWillingness to develop knowledge of Microsoft 365 technologiesWillingness to learn health & safety, business continuity and physical security requirementsAbility to undertake basic office maintenance and practical tasksStrong problem-solving and analytical skillsFull driving licence would be advantageous but is not essentialRelevant qualifications in IT, business, facilities management or health & safety would be advantageous but are not requiredWe are looking forward to receiving your full job application through our online application tool. #J-18808-Ljbffr