At a Glance
- Tasks: Engage with customers to provide tailored lending solutions and manage branch operations.
- Company: Join a purpose-driven bank committed to social and environmental standards.
- Benefits: Competitive salary, 14% super, wellness support, and study assistance.
- Other info: Inclusive culture that values diversity and offers excellent career growth opportunities.
- Why this job: Make a real impact in banking while growing your career in a supportive environment.
- Qualifications: Experience in lending, strong communication skills, and a customer-focused mindset.
The predicted salary is between 25650 - 31350 £ per year.
A great opportunity to join our Ascot Branch team as a Lending Specialist on a 12-month Fixed Term Contract!
As Lending Specialist, you’ll be responsible for delivering efficient and accurate member relationship management across a broad range of banking services. You’ll engage with customers face-to-face and over the phone to understand their financial needs and identify suitable lending solutions. With a strong focus on customer service, you’ll actively cross-sell products, support individual customer goals, and contribute to professional branch operations that deliver exceptional sales and service outcomes.
What you will be doing:
- Manage end-to-end lending conversations and applications, identifying customer needs and providing tailored solutions.
- Assist with all branch operations including, support members across multiple channels with lending enquiries, documentation, valuations, credit checks and loan funding.
- Educate customers on the Bank's products and services, supporting cross-selling opportunities and branch lending targets.
- Maintain accurate records, manage a fast-moving lending pipeline, and use technology to deliver efficient service.
- Meet performance and service standards and complete required training.
- Escalate concerns appropriately, contribute to continuous improvement, and perform additional duties as directed.
What you will bring:
- Experience in a similar lending role within financial services.
- Sound understanding of lending and credit principles, relevant legislation and mathematical concepts.
- Exceptional written and verbal communication skills with a strong customer focus.
- Excellent time management and organisational skills to manage a fast-paced lending pipeline.
- Ability to build meaningful relationships, demonstrate empathy and adapt to change.
- Proven ability to achieve results, contribute to purposeful banking and remain future ready.
- Commitment to Bank Australia's purpose, aspiration, values and brand as well as the B Corp ethos.
By submitting an application you agree to Bank Australia's Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Lending Specialist in Ascot employer: Bank Australia Limited
Join Bank Australia as a Lending Specialist in our Ascot Branch, where we prioritise purpose alongside profit. Our commitment to employee wellbeing is reflected in our competitive salary, generous superannuation, and a suite of benefits including 24/7 counselling and study assistance. With a strong focus on career growth, an inclusive culture, and a dedication to environmental conservation, we offer a rewarding environment for those looking to make a meaningful impact in the banking sector.
