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- Tasks: Install and service fire and security systems, ensuring customer safety and satisfaction.
- Company: Join Banham, a family-run security company with a rich history since 1926.
- Benefits: Competitive salary, generous leave, medical cover, and training opportunities.
- Why this job: Make a real difference in people's lives by enhancing their security and peace of mind.
- Qualifications: 5+ years experience in security systems and strong problem-solving skills required.
- Other info: Enjoy a collaborative culture with excellent career growth and community involvement.
The predicted salary is between 36000 - 60000 £ per year.
Join our most prestigious and leading Security company as a Installation & Service Engineer. Banham is seeking a highly skilled, experienced and dedicated Fire and Security engineer to join our established engineering team in Swindon. This is a field engineering role to respond to both pre-arranged and emergency response calls.
As a highly skilled and dedicated Security & Fire System Service Engineer you will be responsible for providing exceptional service and support to ensure the ongoing functionality and reliability of our customers' security systems. These roles require strong technical expertise of various Fire, intruder alarm and CCTV systems, alongside working in the field combined with excellent problem-solving abilities, and a commitment to delivering superior customer service.
This is a fantastic opportunity to join an established team who are integral to supporting our purpose at Banham which is to make people feel safe and secure.
What can you bring to Banham?
- A passion for what you do and a drive to go above and beyond.
- Able to deliver excellent customer service putting the customer at the forefront of everything you do.
- A minimum of 5 years experience working as a Security Service Engineer with various security systems.
- Proficiency in servicing and maintaining intruder alarm systems whilst also having some knowledge of broader electronic security systems: CCTV, entry and access control systems and fire alarms.
- Strong troubleshooting and problem-solving abilities, with a methodical approach to diagnosing and resolving technical issues.
- Knowledge of regulatory standards.
- Able to diagnose and resolve technical issues with security systems, including identifying faults, conducting repairs, and restoring functionality in a timely manner.
- Can recommend and implement system upgrades and enhancements to improve performance, reliability, and security in accordance with client requirements.
- Monitor alarm signals and alerts from customer sites, investigate any triggered alarms, and take appropriate action to address potential security threats.
What will you get in return?
- Competitive salary of up to £45K PA (Depending on Experience).
- 33 days Annual Leave (includes bank holidays).
- Sick Pay that increases with length of service.
- Subsidised Private Medical Cover after completing and passing probationary period.
- Annual season ticket loan & Banham interest-free loan.
- Cycle to work & Home & Tech scheme (up to the value of £2k).
- Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply).
- Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries.
- Auto-enrolment into our pension scheme.
- Training and development opportunities (including day releases for studies/exams).
- Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens).
- Up to 50% off Banham products.
- Banham Social Events.
- Employee recognition rewards and moments of magic prizes.
- Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend.
- An employee assistance program (EAP) providing access to a 24/7 free, confidential advice service for help with personal and professional problems.
- Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity.
Installation & Service Engineer (Fire & Security) in London employer: Banham Security
Contact Detail:
Banham Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation & Service Engineer (Fire & Security) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your technical expertise. Bring examples of past projects or challenges you've tackled. This will help us see how you can contribute to our team at Banham.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t wait around. Apply through our website and follow up with a friendly email. A little enthusiasm goes a long way in showing us you're serious about joining our family.
✨Tip Number 4
Prepare for the unexpected! In the field, things can change quickly. Brush up on your problem-solving skills and be ready to discuss how you've handled tricky situations in the past. We love engineers who can think on their feet!
We think you need these skills to ace Installation & Service Engineer (Fire & Security) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a part of our Banham family and making a difference in security.
Tailor Your CV: Make sure your CV is tailored to highlight your experience with fire and security systems. We love seeing specific examples of how you've tackled challenges in the field, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Banham Security
✨Know Your Systems
Make sure you brush up on your knowledge of fire and security systems, especially intruder alarms, CCTV, and access control. Be ready to discuss your hands-on experience with these systems and any troubleshooting you've done in the past.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved technical issues in previous roles. Highlight your methodical approach and any successful upgrades or enhancements you've implemented to improve system performance.
✨Emphasise Customer Service
Banham values exceptional customer service, so be prepared to discuss how you've put customers first in your previous roles. Share stories that demonstrate your commitment to making clients feel safe and secure.
✨Align with Company Values
Familiarise yourself with Banham's core values: Family, Pride, Trust, Leadership, and Making a Difference. Think about how your personal values align with theirs and be ready to discuss this during the interview.
