Motorbike Emergency Response Rider (Key Guard)
Motorbike Emergency Response Rider (Key Guard)

Motorbike Emergency Response Rider (Key Guard)

London Full-Time 23800 - 31700 £ / year (est.) No home office possible
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Banham Patent Locks Ltd

At a Glance

  • Tasks: Be a superhero on a motorbike, responding to emergencies and helping customers.
  • Company: Join Banham, a family-run security company with a rich history since 1926.
  • Benefits: Enjoy competitive pay, generous leave, bike kit allowance, and health perks.
  • Why this job: Experience diverse challenges while making a real difference in people's lives.
  • Qualifications: Must hold a Class 2 Motorbike licence and have good London road knowledge.
  • Other info: Work half the year but get paid for a full year; flexible and supportive environment.

The predicted salary is between 23800 - 31700 £ per year.

Fancy being a superhero? How would you like a job where you are only working half the year but get paid a full year, can take a three-week holiday but only use one week of annual leave and get to ride a motorbike, all while working for a Market Leading Company? Our Keyguards are the super heroes of our business and provide help and a first-class response service to our customers - which can include responding to alarm activations and securing properties to delivering a forgotten passport to a stressed traveller at the airport, every shift offers a new challenge. So if this sounds like the perfect role, you may just be the person we are looking for!

Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years.

What can you bring to Banham? You will be experienced, confident, and reliable with a drive to offer an outstanding response service as an Emergency Response Rider / Key Guard. As a Class 2 Motorbike licence holder, you will be a skilled rider with a good knowledge of London roads and understand the challenges that riding in London presents. You are able to bring a positive and calm response, being the first to attend our client’s sites following specific requests, alarm activations or emergencies to investigate and secure the premises and stay if needed. Based from our Head Office, the role is predominantly on the road, with access to our showrooms and satellite offices.

Some of your role responsibilities will be:

  • Providing access to properties for clients who have lost their keys
  • Carrying out routine property checks
  • Learning our product range and how our products function
  • Correctly advising customers with basic knowledge of our products
  • Ensuring customers are extended the highest levels of customer service
  • Helping to build good customer relations

What will you get in return? You will be entitled to a competitive salary of £27,862 PA and a great range of benefits including:

  • 23 Shift days Annual Leave
  • £1000 Bike Kit allowance (via our preferred suppliers)
  • Sick Pay that increases with length of service
  • Subsidised Private Medical Cover after completing and passing probationary period
  • Annual season ticket loan & Banham interest-free loan
  • Cycle to work & Home & Tech scheme (up to the value of £2k)
  • Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply)
  • Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries
  • Auto-enrolment into our pension scheme
  • Training and development opportunities (including day releases for studies/exams)
  • Company equipment tailored to your role (laptop, mobile, additional screens)
  • Up to 50% off Banham products
  • Banham Social Events
  • Employee recognition rewards and moments of magic prizes
  • Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend.
  • An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment)
  • Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.

If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.

Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.

Banham Patent Locks Ltd

Contact Detail:

Banham Patent Locks Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Motorbike Emergency Response Rider (Key Guard)

✨Tip Number 1

Familiarise yourself with the specific areas of London where you might be responding to emergencies. Knowing the quickest routes and potential traffic hotspots can give you an edge during the interview, showing your commitment to the role.

✨Tip Number 2

Demonstrate your customer service skills by preparing examples of how you've handled challenging situations in the past. This will highlight your ability to remain calm and professional under pressure, which is crucial for a Motorbike Emergency Response Rider.

✨Tip Number 3

Research Banham's core values and think about how your personal values align with them. Be ready to discuss how you embody these values in your work, as cultural fit is important to us.

✨Tip Number 4

Consider reaching out to current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach during the application process.

We think you need these skills to ace Motorbike Emergency Response Rider (Key Guard)

Class 2 Motorbike Licence
Knowledge of London Roads
Emergency Response Skills
Customer Service Excellence
Calm Under Pressure
Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management
Ability to Work Independently
Team Collaboration
Adaptability
Basic Product Knowledge
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles that involved emergency response or customer service. Emphasise your Class 2 Motorbike licence and familiarity with London roads.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with Banham's core values of Family, Pride, Trust, Leadership, and Making a Difference.

Showcase Relevant Skills: Highlight skills that are crucial for the role, such as problem-solving, communication, and the ability to remain calm under pressure. Provide examples from past experiences where you demonstrated these skills.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Banham Patent Locks Ltd

✨Know Your Routes

Familiarise yourself with the key areas of London, especially those that are frequently visited by the company. Being able to discuss your knowledge of the roads and potential challenges during the interview will show your preparedness for the role.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in previous roles. Since this position involves interacting with clients during emergencies, showcasing your ability to remain calm and helpful under pressure will be crucial.

✨Emphasise Teamwork and Values

Banham values collaboration and their core principles. Be ready to discuss how you embody these values in your work and how you can contribute to a positive team environment.

✨Show Enthusiasm for the Role

Express genuine excitement about the unique aspects of the job, such as riding a motorbike and the variety of challenges you'll face. This enthusiasm can set you apart from other candidates and demonstrate your commitment to the role.

Motorbike Emergency Response Rider (Key Guard)
Banham Patent Locks Ltd
Location: London
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