At a Glance
- Tasks: Manage customer ledgers, recover debts, and build strong relationships with clients.
- Company: Join Banham, a family-run security solutions provider with a century of experience.
- Benefits: Enjoy competitive salary, 33 days leave, and great perks like gym discounts and training opportunities.
- Other info: Opportunities for career growth and involvement in charity events.
- Why this job: Be part of a dynamic team that values collaboration and exceptional service in a fast-paced environment.
- Qualifications: 3+ years credit control experience, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 31000 - 31000 £ per year.
Manage your own customer ledger, ensuring effective debt recovery and minimising aged debt. Meet collection targets by ensuring customers pay within agreed payment terms. Build and maintain strong relationships with customers through professional and effective communication. Conduct customer due diligence, assessing and monitoring ongoing credit risk. Produce aged debtor reports and maintain accurate records of collection activity and follow‑up actions. Resolve account queries promptly and efficiently in line with agreed service level agreements (SLAs). Collaborate with internal stakeholders to support debt reduction and query resolution. Ensure compliance with company policies and procedures while identifying opportunities for process improvements. Adapt to changing business priorities and support the wider Accounts Receivable function when required.
We are looking for an experienced and proactive Credit Controller to join our Finance team. In this role, you will take ownership of your own ledger, working collaboratively with various departments to reduce outstanding debt and improve cash collection performance. This is an excellent opportunity for a driven professional who thrives in a fast‑paced environment, enjoys building strong customer relationships, and has a passion for delivering exceptional service while maintaining effective credit control processes.
Essential Experience & Qualifications
- Minimum of 3 years' credit control experience.
- Proven experience managing your own ledger independently.
- Strong track record of achieving collection targets and reducing aged debt.
- Excellent communication and relationship‑building skills.
- Advanced attention to detail and strong organisational skills.
- Strong Microsoft Office skills, particularly Excel, Word, Outlook and Teams.
- Ability to work effectively both independently and as part of a team.
Desirable Experience
- Experience in both B2B and B2C collections.
- Knowledge of Sage X3 and Sage CRM would be advantageous, although not essential.
Candidate Profile
- Highly organised with excellent time management skills.
- Determined, resilient and focused on achieving results.
- Customer‑centric, with a commitment to delivering exceptional service.
- A strong problem solver with proven query resolution abilities.
- Adaptable and flexible in a changing work environment.
- Detail‑oriented with a high level of accuracy.
- A collaborative team player who can build strong working relationships across the business.
About Banham
Celebrating our Centenary, Banham is a family‑owned, family‑run business that has been providing security solutions since 1926. We operate throughout London and the Home Counties, offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our standards of People, Service and Quality alongside our core values of Family, Pride and Trust. Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years through continual training, internal mobility and development opportunities.
Remuneration & Benefits
- You will be entitled to a competitive salary of up to £31,000 PA (Dependent on Experience) and a great range of benefits including:
- 33 days Annual Leave (includes bank holidays)
- Sick Pay that increases with length of service
- Subsidised Private Medical Cover after completing and passing probationary period
- Annual season ticket loan & Banham interest‑free loan
- Cycle to work & Home & Tech scheme (each up to the value of £2k)
- Recruitment referral bonus scheme: Earning up to £1,000 per successful referral (T&C apply)
- Gym discount of up to 25% (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios
- Auto‑enrolment into our pension scheme
- Training and development opportunities (including day releases for studies/exams)
- Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens)
- Up to 50% off Banham products
- Banham Social Events
- Employee recognition rewards and moments of magic prizes
- Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend
- Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered (including personal attacks and sport‑related injuries)
- An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family
- Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010. Over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden Trust.
Credit Controller in London employer: Banham Patent Locks Ltd
Banham Patent Locks Ltd is an excellent employer, offering a competitive salary of £28,000 PA alongside a range of employee benefits such as health cover and training opportunities. Located in Guildford, the company fosters a collaborative and supportive work culture, making it an ideal place for individuals seeking meaningful employment and professional growth in the locksmith and sales industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Banham Patent Locks Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Banham Patent Locks Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Banham Patent Locks Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Banham Patent Locks Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Banham Patent Locks Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Banham Patent Locks Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Banham Patent Locks Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
