At a Glance
- Tasks: Assist in running the showroom and provide top-notch customer service.
- Company: Join Banham, a family-run business with a century of security expertise.
- Benefits: Enjoy competitive salary, 33 days leave, and great perks like gym discounts.
- Other info: Flexible working environment with opportunities for training and development.
- Why this job: Be part of a team that values collaboration and personal growth.
- Qualifications: Customer service skills and a passion for sales are essential.
We are seeking a Showroom Sales Assistant / Bench Locksmith for our Showroom in Guildford. The role will involve assisting in the day to day running of the showroom, ensuring customer service is kept to a high standard with a positive customer response. Providing confident and clear advice on all products as well as upselling and maximising sales in all areas. Interacting with customers either face to face, phone or email and maintaining the Banham image to the highest standard. Acting as a bench locksmith as required, including key cutting, servicing and pinning up locks.
What can you bring to Banham?
- Assist in the day to day running of the Showroom, including Showroom Opening and Closing procedures and all general daily showroom checks and processes.
- Always provide the highest levels of customer service to Banham customers.
- To provide accurate advice and recommendations on all products in the Banham range including but not limited to locks, safes, registered keys, gates, grilles and security doors.
- To provide customer awareness of our survey services and knowledge of booking them.
- Providing knowledge and leads for contract services as well as cylinder upgrade services.
- Maximise sales opportunities with Retail and Trade clients both face to face and over the phone to generate revenue as well as increase awareness of the full range of Banham Services and products available for customers.
- To work as part of the showroom team driving to ensure that all KPI targets (such as sales and survey leads) are being achieved.
- Follow company procedures and rules, especially in relation to key cutting and key registration always upholding the integrity of our security measures.
- To work as part of a team to ensure that targets for sales, surveys taken, and customer service are exceeded.
- Processing customer payments and orders.
- General bench locksmith work including pinning up cylinders, assembling locks, cutting keys by hand and by machine.
- Service and repair locks that are brought to the showroom by customers, and advise on the proper maintenance as necessary.
- Maintaining accurate stock counts, performing stock checks and addressing errors when it comes to components and lock sub-assemblies.
- Ensure that locks and components are booked out on our computerised systems to maintain accurate stock levels.
- Flexibility to cover other Showrooms on an ad hoc basis.
What will you get in return?
- You will be entitled to a competitive salary of £28,000 PA and a great range of benefits including:
- 33 days Annual Leave (includes bank holidays)
- Sick Pay that increases with length of service
- Subsidised Private Medical Cover after completing and passing probationary period
- Annual season ticket loan & Banham interest-free loan
- Cycle to work & Home & Tech scheme (each up to the value of £2k)
- Recruitment referral bonus scheme: Earning up to £1,000 per successful referral (T&Cs apply)
- Gym discount of up to 25%* (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios
- Auto-enrolment into our pension scheme
- Training and development opportunities (including day releases for studies/exams)
- Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens)
- Up to 50% off Banham products
- Banham Social Events
- Employee recognition rewards and moments of magic prizes
- Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend
- Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered (including personal attacks and sport-related injuries)
- An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family
- Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010. Over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden Trust.
If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.
Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Showroom Sales Assistant / Bench Locksmith - Guildford employer: Banham Group
Banham is an exceptional employer that values its employees and fosters a collaborative work culture, making it an ideal place for those seeking meaningful careers in Guildford. With a competitive salary, generous benefits including 33 days of annual leave, and extensive training and development opportunities, employees are encouraged to grow and thrive within the company. As a family-owned business celebrating its centenary, Banham not only prioritises customer service excellence but also invests in the well-being and professional growth of its team members, ensuring a rewarding and supportive work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Sales Assistant / Bench Locksmith - Guildford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Showroom Sales Assistant / Bench Locksmith - Guildford at Banham Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Banham Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Showroom Sales Assistant / Bench Locksmith - Guildford. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Showroom Sales Assistant / Bench Locksmith - Guildford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Banham Group:When writing your cover letter, make sure to tailor your message specifically for Banham Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Banham Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Banham Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Banham Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Banham Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
