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- Tasks: Join our team to install and service cutting-edge fire and security systems.
- Company: Banham, a family-owned security company with a century of excellence.
- Benefits: Competitive salary, 33 days leave, private medical cover, and gym discounts.
- Why this job: Make a real difference by ensuring safety and security for our customers.
- Qualifications: 5+ years as a Security Service Engineer with strong problem-solving skills.
- Other info: Dynamic work environment with training opportunities and employee recognition rewards.
The predicted salary is between 36000 - 60000 £ per year.
Join our most prestigious and leading Security company as an Installation & Service Engineer. Banham is seeking a highly skilled, experienced and dedicated Fire and Security engineer to join our established engineering team in Swindon. This is a field engineering role to respond to both pre-arranged and emergency response calls.
As a highly skilled and dedicated Security & Fire System Service Engineer you will be responsible for providing exceptional service and support to ensure the ongoing functionality and reliability of our customers' security systems. These roles require strong technical expertise of various Fire, intruder alarm and CCTV systems, alongside working in the field combined with excellent problem-solving abilities, and a commitment to delivering superior customer service.
This is a fantastic opportunity to join an established team who are integral to supporting our purpose at Banham which is to make people feel safe and secure.
We are keen to connect with engineers that have a passion for what you do, a drive to go above and beyond, and able to deliver excellent customer service putting the customer at the forefront of everything you do. Combined with a minimum of 5 years experience working as a Security Service Engineer with various security systems.
- Proficiency in servicing and maintaining intruder alarm systems whilst also having some knowledge of broader electronic security systems: CCTV, entry and access control systems and fire alarms.
- Evidence Problem-Solving: Strong trouble shooting and problem-solving abilities, with a methodical approach to diagnosing and resolving technical issues.
- Knowledge of regulatory standards.
- Able to diagnose and resolve technical issues with security systems, including identifying faults, conducting repairs, and restoring functionality in a timely manner.
- Can recommend and implement system upgrades and enhancements to improve performance, reliability, and security in accordance with client requirements.
- Monitor alarm signals and alerts from customer sites, investigate any triggered alarms, and take appropriate action to address potential security threats.
You will be entitled to a competitive salary of up to £45K PA and a great range of benefits including:
- 33 days Annual Leave (includes bank holidays)
- Sick Pay that increases with length of service
- Subsidised Private Medical Cover after completing and passing probationary period
- Annual season ticket loan & Banham interest-free loan
- Cycle to work & Home & Tech scheme (each up to the value of £2k)
- Recruitment referral bonus scheme: Earning up to £1,000 per successful referral (T&Cs apply)
- Gym discount of up to 25%* (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios
- Auto-enrolment into our pension scheme
- Training and development opportunities (including day releases for studies/exams)
- Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens)
- Up to 50% off Banham products
- Banham Social Events
- Employee recognition rewards and moments of magic prizes
- Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend
- Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered (including personal attacks and sport-related injuries)
- An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family
- Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010.
If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.
Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Fire and Security Service Engineer employer: Banham Group
Contact Detail:
Banham Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical expertise during interviews. Bring examples of past projects or challenges you've tackled. This will help you stand out as a problem-solver who can deliver exceptional service.
✨Tip Number 3
Be proactive! If you see a job listing that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for the unexpected! In field engineering, you’ll face all sorts of challenges. Brush up on your troubleshooting skills and be ready to discuss how you’ve handled emergencies in the past. Employers love candidates who can think on their feet!
We think you need these skills to ace Fire and Security Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making a difference in the security industry.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience with fire and security systems. We love seeing how your skills align with what we do at Banham, so don’t hold back on showcasing your expertise!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Banham Group
✨Know Your Systems Inside Out
Make sure you brush up on your knowledge of fire, intruder alarm, and CCTV systems. Be prepared to discuss specific technical issues you've encountered in the past and how you resolved them. This will show your expertise and problem-solving skills.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key for this role, think of examples where you've gone above and beyond for a client. Highlight your commitment to making customers feel safe and secure, as this aligns perfectly with Banham's values.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations, like dealing with an emergency response call. Practice articulating your thought process and the steps you would take to diagnose and resolve issues quickly and effectively.
✨Emphasise Your Team Spirit
Banham values collaboration, so be ready to talk about your experiences working in teams. Share how you've contributed to team success and learned from your colleagues, showcasing your ability to fit into their established engineering team.