Service Engineer - Pega, Banking, Web Services, MS Dynamics, Agile

Job Description

Our client within the banking sector is seeking a proven Pega Service Engineer to join their existing team to help simplify operational processes and assist customers with the organization’s Business Process Management and API Integration technologies.

Responsibilities:

1. Troubleshoot incidents and problems, driving service improvements to deliver value to colleagues and customers.
2. Identify incident trends and deliver software solutions for long-term fixes and stability of the Pega application.
3. Support the Technical Recovery Manager on all high and critical incidents.
4. Assist in code reviews and defect resolution.
5. Support wider delivery considerations such as risk management, planning, and maintaining current documentation.

Experience:

1. Certified Systems Architect (PEGA qualified).
2. Experience with PEGA 7 and PEGA 8 in either a PEGA Business or PEGA Technical Environment.
3. Experience working with REST/SOAP web services.
4. Familiarity with PEGA Architecture and supporting infrastructure.
5. Experience in analysis and design of solutions, prototyping, build, testing, implementation, and application support.

Desirable:

1. Knowledge of web services using JAX-WS, JAX-RS, JAX-B, and Java web frameworks.
2. Experience in upgrading applications to PEGA 8.
3. Knowledge of PEGA application frameworks like CLM (Customer Lifecycle Manager).
4. Experience with JIRA/Confluence and other tools and techniques such as DevOps.

Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.

Interviews will take place this week, so please apply immediately to be considered for this exciting career opportunity or call Bangura Solutions to discuss this role further.

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