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For Companies At a Glance
- Tasks: Provide end-to-end support for ProjectWise systems and troubleshoot issues.
- Company: Join a dynamic team at Bangura Solutions, known for its inclusive culture.
- Benefits: Enjoy a hybrid work model with competitive pay and potential long-term contract.
- Why this job: Be part of an exciting opportunity to support over 1000 users and enhance your skills.
- Qualifications: 5-7 years of ProjectWise experience and strong troubleshooting skills required.
- Other info: Diversity is valued; minorities, women, LGBTQ+, and disabled candidates are encouraged to apply.
Job Description
ProjectWise End User Support Engineer, Hybrid, £400-500,
Exciting potential long-term contract opportunity available for a End User Support Engineer with broad ProjectWise experience, to provide end-to-end support for CMS and OSR ProjectWise systems.
Essential
- 5-7 years' experience with main focus on ProjectWise integration
- Broad Citrix systems knowledge
- Experienced interacting with over 1000 end users
- End User support experience
- Strong troubleshooter
- Must be eligible for SC Clearance.
Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.
Interviews will take place shortly, so please apply immediately to be considered for this exciting career opportunity or call Bangura Solutions to discuss this role further.
ProjectWise End User Support Engineer, Hybrid, £400-500 employer: Bangura Solutions
Contact Detail:
Bangura Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ProjectWise End User Support Engineer, Hybrid, £400-500
✨Tip Number 1
Familiarise yourself with ProjectWise and its integration processes. Understanding the nuances of this software will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your Citrix systems knowledge. Since broad knowledge in Citrix is essential for this position, being able to discuss specific experiences or challenges you've faced with Citrix can set you apart from other candidates.
✨Tip Number 3
Prepare examples of your end-user support experience. Think of scenarios where you successfully resolved issues for a large number of users, as this will showcase your troubleshooting skills and ability to handle pressure.
✨Tip Number 4
Research SC Clearance requirements. Being eligible for SC Clearance is crucial, so understanding the process and being prepared to discuss your eligibility can give you an edge during the interview.
We think you need these skills to ace ProjectWise End User Support Engineer, Hybrid, £400-500
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 5-7 years of experience specifically with ProjectWise integration. Include any relevant Citrix systems knowledge and detail your end-user support experience, especially if you've interacted with large user bases.
Craft a Strong Cover Letter: In your cover letter, emphasise your troubleshooting skills and provide examples of how you've successfully supported end users in the past. Mention your eligibility for SC Clearance to align with their requirements.
Highlight Relevant Experience: When detailing your work history, focus on roles where you provided end-user support, particularly in environments similar to CMS and OSR ProjectWise systems. Use metrics to demonstrate your impact, such as the number of users supported or issues resolved.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a support engineer role.
How to prepare for a job interview at Bangura Solutions
✨Showcase Your ProjectWise Expertise
Make sure to highlight your specific experience with ProjectWise during the interview. Be prepared to discuss past projects where you successfully integrated ProjectWise and how you tackled any challenges that arose.
✨Demonstrate Troubleshooting Skills
Since strong troubleshooting is essential for this role, come equipped with examples of complex issues you've resolved in the past. Explain your thought process and the steps you took to find a solution.
✨Familiarise Yourself with Citrix Systems
Given the requirement for broad Citrix systems knowledge, brush up on your understanding of Citrix environments. Be ready to discuss how you've used Citrix in previous roles and how it relates to ProjectWise support.
✨Prepare for User Interaction Scenarios
With experience interacting with over 1000 end users being crucial, think of scenarios where you provided exceptional support. Prepare to share how you handled difficult user interactions and ensured their satisfaction.
