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- Tasks: Provide essential admin support for student services, from enrolment to graduation.
- Company: Join a supportive and student-focused team at Bangor University.
- Benefits: Flexible working hours, friendly environment, and opportunities for personal growth.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: 2 AS Levels or 1 A Level, or relevant experience in customer service.
- Other info: Welsh language skills are a plus; dynamic team atmosphere awaits!
The predicted salary is between 30000 - 42000 £ per year.
We are looking for two enthusiastic and organised Administrators to join our Student Administration team on a permanent basis. This is a fantastic opportunity to be part of a supportive, student-focused environment where your contribution will help shape a positive experience for all students at Bangor.
Responsibilities
- One full-time role (36.25 hours per week) and one part-time role (14.5 hours per week) are preferred, but applications for other variations of part-time hours will be considered.
- Provide vital administrative support across activities, including managing the assessment and examination processes right through to awards and graduation, as well as support for registration and enrolment.
- Contribute to the delivery of services in the Hub, dealing with student queries efficiently and professionally, and helping to ensure that every student receives clear, timely, and friendly support.
- Work as part of a team providing high-quality customer service, handle routine administrative tasks, manage competing priorities, and communicate clearly and effectively with a wide range of people.
Qualifications
- Candidates should be educated to 2 AS Levels or 1 A Level or NVQ level 3 in a relevant subject area (e.g. Customer Service or Business Administration) or possess equivalent experience.
- Previous experience of dealing with queries and providing information to students and academic staff is essential.
- The ability to communicate in Welsh is desirable for this post.
Student Administrator x 2 employer: Bangor University
Contact Detail:
Bangor University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Administrator x 2
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Bangor and its Student Administration team. Understanding their values and how they support students will help you connect during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in customer service and administration can make a difference in the student experience.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for helping students shine through. Share examples of how you've provided excellent support in previous roles to demonstrate your commitment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Student Administrator x 2
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for supporting students shine through in your application. We want to see how excited you are about the role and how you can contribute to a positive student experience at Bangor.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bangor University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Administrator. Familiarise yourself with the assessment and examination processes, as well as how to handle student queries. This will help you demonstrate your enthusiasm and readiness to contribute to the team.
✨Showcase Your Organisational Skills
Since the role requires managing competing priorities, be prepared to discuss specific examples from your past experiences where you've successfully juggled multiple tasks. Highlight any tools or methods you use to stay organised, as this will show that you're ready for the fast-paced environment.
✨Practice Your Customer Service Approach
As a Student Administrator, providing high-quality customer service is key. Think of scenarios where you've dealt with queries or complaints effectively. Practising these examples will help you convey your ability to communicate clearly and professionally during the interview.
✨Emphasise Teamwork and Communication
This role involves working closely with others, so be ready to talk about your experience in team settings. Share how you’ve collaborated with colleagues to achieve common goals and how you ensure clear communication, especially when dealing with diverse groups of people.