Accommodation Services Assistant in Bangor

Bangor University – Accommodation Services Assistant (Ref: BU03929)

Grade: 4 £24,334 – £26,338 p.a.

Applications are invited for the above permanent full-time post, working as part of the Accommodation Services Team (previously called Residential Life team) in the Student & Academic Services department.

The Accommodation Services Team is looking for an enthusiastic individual who is confident in communicating with a diverse range of customers.

Key Responsibilities

• Using the online Accommodation Management System (Kinetic – Kx) to deal with room allocations, room movements and invoicing/cashiering.
• Responding to general enquiries in person, by phone and by email.

Qualifications

• Minimum of 5 GCSEs at grades A* – C (including English and Maths) or NVQ level 2 in a relevant subject area.
• Excellent communication skills and competent IT user.

Other Requirements

• Willingness to work flexible hours when required (including some evenings and weekends), to cover peak times of the year and at university offer holder & open days.
• Ability to speak Welsh fluently and to complete tasks such as writing e-mail messages to a range of audiences.

Application Process

Applications will only be accepted via our online recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.

Closing date for applications: 9 January 2026.

Contact Information

Informal enquiries can be made by contacting: Jeanette Wilson or Arran Higgs .

Committed To Equal Opportunities.