People Operations Associate in Cambridge

Bango enables content providers to reach more paying customers through global partnerships, revolutionizing the monetization of digital content and services by opening up online payments to mobile phone users worldwide. Today, the Digital Vending Machine drives the rapid growth of the subscriptions economy, powering choice and control for subscribers. Major content providers such as Amazon, Google, and Microsoft trust Bango’s technology to reach subscribers everywhere.

As a People Operations Associate, you will support the People Operations team across the UK, ensuring smooth HR processes, payroll, benefits administration, recruitment support, employee initiatives, and facilities management.

• HR Administration
  • Maintain accurate HRIS records and documentation.
  • Lead employee onboarding and offboarding to ensure a seamless experience.
  • Coordinate mandatory local training to keep staff compliant and informed.
  • Serve as a friendly point of contact for general HR queries.
  • Support engagement initiatives that make Bango a great place to work.
  • Contribute to key regional HR processes and projects with the HR team.
• Payroll and Benefits Administration
  • Manage country‑specific payroll on a bi‑monthly or monthly schedule, ensuring accurate input of benefits and related data.
  • Partner with benefits brokers and service providers to ensure correct reporting and administration of employee benefits.
• Recruitment Support
  • Coordinate interviews with external recruitment partners.
  • Collaborate with the People Operations Lead to prepare onboarding documentation.
  • Create a positive, memorable onboarding experience for every new starter.
• Employee Initiatives Support
  • Plan and support employee initiatives that drive engagement and create a fun workplace.
• Facilities
  • Assist with office management and facilities across countries with or without physical office locations, including meeting or event support.

• Strong verbal and written communication skills.
• Exceptional organization and attention to detail.
• Great interpersonal skills for handling confidential and sensitive information.
• Fluency in English; knowledge of another regional language (e.g., Spanish, Italian, German, Portuguese) is a plus.
• Understanding of local/regional labour laws is a plus.
• Experience in HR within the tech industry is a plus.
• Experience partnering with workers’ councils (where relevant) is helpful but not required.
• Proficient use of HRIS systems, Excel, and office tools; Canva experience is a bonus.
• Ability to learn HRIS, payroll systems, and similar HR applications quickly.

• Academic qualification in Human Resources or equivalent relevant experience.
• Previous office‑based experience is preferred.
• Passion for people, eagerness to learn, and excitement about building a career in HR – we welcome applicants without the exact experience.

• A friendly, informal working environment.
• Buddy support to help you settle in.
• Flexibility with "Bendi‑time" (flexible working hours).
• Bango social events.
• Own headphones, keyboard & mouse.
• Generous share option scheme.
• Private medical insurance.
• Health cash plan.
• 25 days holiday a year (increasing to 28 days after 4 years of service).
• Cycle‑to‑work scheme and gym discount.
• Weekly virtual Pilates & yoga classes.
• Financial support for employee activity groups and charitable activities.
• Free fruit, drinks and snacks, limitless tea, coffee and quality espresso.
• Company‑branded hoodie.
• Group personal pension scheme.
• Life assurance.
• Employee Assistance Program.
• 1Password access.
• Income protection.
• Bango‑branded Chillys bottle and coffee cup.

Location: UK – Cambridge