Senior Technical Service & Customer Success Lead in Cambridge

Senior Technical Service & Customer Success Lead in Cambridge

Cambridge Full-Time 59400 - 72600 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead technical issue resolution and drive customer success through collaboration.
  • Company: Bango plc, a leader in tech solutions with a focus on customer satisfaction.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a forward-thinking team dedicated to innovation and continuous improvement.
  • Why this job: Be the voice of the customer and make a real impact in a dynamic tech environment.
  • Qualifications: Proven experience in technical service management and excellent communication skills.

The predicted salary is between 59400 - 72600 Β£ per year.

Bango plc is seeking an experienced Technical Service Manager to act as a trusted technical partner and strategic adviser to our most valued customers. In this role, you will lead the resolution of complex technical issues, champion customer success, and collaborate cross-functionally to drive service excellence, innovation, and continuous improvement.

You will act as the technical voice of the customer within Bango, leveraging your deep technical knowledge and exceptional communication skills.

Senior Technical Service & Customer Success Lead in Cambridge employer: Bango plc

Bango plc is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to shape the future of partner integrations. Located in the vibrant UK tech scene, we offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, making it a rewarding place for those looking to make a meaningful impact in the tech industry.

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Contact Details:

Bango plc Recruitment Team

We think you need these skills to ace Senior Technical Service & Customer Success Lead in Cambridge

Technical Knowledge
Customer Success Management
Problem Resolution
Cross-Functional Collaboration
Service Excellence
Innovation
Continuous Improvement