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For Companies At a Glance
- Tasks: Deliver exceptional customer service while showcasing high-end audio products.
- Company: Join the prestigious Bang & Olufsen team in Wilmslow.
- Benefits: Competitive pay, training opportunities, and a chance to work with luxury products.
- Why this job: Be part of a brand that transforms sound and design for over 100 years.
- Qualifications: Retail experience in luxury goods and a passion for high-quality audio.
- Other info: Dynamic team environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Join our team of sales associates and be part of the next chapter in this key store. This store is operated by a B&O Monobrand Partner and whilst you will be exclusively representing B&O, you will be employed through our Partner’s business: B&O Wilmslow. When you apply, your CV will be shared with this trusted Partner business.
Key Responsibilities
- As our new Sales Associate, you will join the dedicated team in our Wilmslow Partner store.
- Your mission is to uphold high levels of customer service standards whilst selling the company's range of products and services.
- The delivery of impeccable customer service is paramount, both before, during and after the sale has taken place, creating a strong customer rapport and long-term loyalty.
- Be the expert on all product and sales details, pricing information, brand awareness, brand history, delivery details, and other customer requirements.
- Understand and practice the processes of solution selling, maximising all opportunities for upselling and add-on selling with both new and existing clients.
- Maintain excellent levels of personal presentation with a confident ability to demonstrate showroom products.
- Ensure professional and knowledgeable management of all customer queries, taking responsibility to see the query through to a satisfactory conclusion.
- Maintain awareness of new product developments, new company initiatives, and all promotional activity.
- Ensure that the required level of customer satisfaction is achieved through full use of the CRM System.
- Ensure products are as directed by the line manager, ensuring all promotional materials are in place within the correct timescales.
- Take part in training and development to expand your professional skillset and knowledge.
- Attend customer events from time to time, either in the evening or at weekends.
- Attend site surveys and home demonstrations as required, including before and after normal working hours if necessary.
What you bring
- We seek someone who can demonstrate a passion for sound, aesthetics, and high-end designer products.
- Someone with an understanding and appreciation of the product quality, who can convey this to our customers.
- We are seeking someone who has retail experience within a luxury or premium goods brand, from a store environment, although the right mindset and passion for retail are just as relevant.
- Familiarity with high-end electronics and the Bang & Olufsen brand is a great plus.
- You are outgoing and have the desire to give excellent customer service.
- Possess great team spirit and a helpful attitude.
- Have experience with MS Office – knowledge of payment and order systems is a plus.
- Enjoy representing a high-end brand, high service level, and comfortable with smart dressing.
- Fluency in English.
How to Apply
Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 16th January 2026.
At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs. We base hiring solely on qualifications, with a goal of supporting a diverse and inclusive workplace for all.
If you want to know more about the position, you are welcome to contact our Partner: Stephen Rossell, Email: stephen.wilmslow@bang-olufsen.co.uk.
Bang & Olufsen has, for 100 years, developed luxury audio products that change moods and inspire minds. Headquartered in Struer, Denmark, with offices worldwide, Bang & Olufsen creates products known for their beautiful sound, timeless design, and great craftsmanship.
Sales Associate - Wilmslow (2439) employer: Bang & Olufsen
Contact Detail:
Bang & Olufsen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Wilmslow (2439)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Bang & Olufsen's history, products, and values. This will not only impress your interviewers but also help you connect with their passion for high-end audio.
✨Tip Number 2
Practice your sales pitch! Since you'll be in a sales associate role, it’s crucial to demonstrate your selling skills. Role-play with a friend or family member to get comfortable with upselling and solution selling techniques.
✨Tip Number 3
Dress to impress! As you're representing a luxury brand, make sure your outfit reflects that. A smart, polished appearance will show that you understand the importance of aesthetics and professionalism in this role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Associate - Wilmslow (2439)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any retail experience, especially in luxury or premium brands, and don’t forget to mention your passion for high-end products!
Showcase Your Customer Service Skills: Since delivering impeccable customer service is key, include examples of how you've gone above and beyond for customers in previous roles. This will show us you understand the importance of building strong customer relationships.
Be Professional and Presentable: As a Sales Associate, personal presentation matters! Make sure your CV is well-formatted and free of errors. A polished application reflects your attention to detail and professionalism, which are crucial in our store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people quickly. Plus, it shows us you're proactive and keen to join our team!
How to prepare for a job interview at Bang & Olufsen
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Bang & Olufsen's product range. Familiarise yourself with their features, pricing, and brand history. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to uphold high service standards.
✨Dress to Impress
Since this is a luxury brand, your personal presentation matters. Choose an outfit that reflects the high-end nature of Bang & Olufsen. A smart, polished look will help you make a great first impression and show that you understand the brand’s ethos.
✨Practice Solution Selling Techniques
Brush up on solution selling methods before your interview. Be ready to discuss how you can identify customer needs and suggest appropriate products. This skill is crucial for maximising upselling opportunities and will set you apart from other candidates.
