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- Tasks: Join our team as a Sales Associate and deliver exceptional customer service while selling luxury audio products.
- Company: Be part of Bang & Olufsen, a renowned brand in high-end audio solutions.
- Benefits: Gain valuable retail experience, training opportunities, and work in a stylish environment.
- Why this job: Work with premium products and create lasting customer relationships in a vibrant store.
- Qualifications: Retail experience in luxury goods and a passion for high-quality sound and design.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Join our team of sales associates and be part of the next chapter in this key store. This store is operated by a B&O Monobrand Partner and whilst you will be exclusively representing B&O, you will be employed through our Partner’s business: B&O Wilmslow. When you apply, your CV will be shared with this trusted Partner business.
Key Responsibilities
- As our new Sales Associate, you will join the dedicated team in our Wilmslow Partner store. Your mission is to uphold high levels of customer service standards whilst selling the company’s range of products and services.
- The delivery of impeccable customer service is paramount, both before, during and after the sale has taken place, creating a strong customer rapport and long-term loyalty.
- Be the expert on all product and sales details, pricing information, brand awareness, brand history, delivery details, and other customer requirements.
- Understand and practice the processes of solution selling to maximise all opportunities for upselling and add-on selling with both new and existing clients.
- Ensure professional and knowledgeable management of all customer queries, taking responsibility to see the query through to a satisfactory conclusion.
- Maintain awareness of new product developments, new company initiatives, and all promotional activity.
- Ensure that the required level of customer satisfaction is achieved through full use of the CRM System.
- Ensure products are directed by the line manager, ensuring all promotional materials are in place within the correct timescales.
- Take part in training and development to expand your professional skillset and knowledge.
- Attend customer events from time to time either in the evening or at weekends.
- Attend site surveys and home demonstrations as required, including before and after normal working hours if necessary.
What you bring
- We seek someone who can demonstrate a passion for sound, aesthetics, and high-end designer products.
- Someone with an understanding and appreciation of the product quality, who can convey this to our customers.
- We are seeking someone who has retail experience within a luxury or premium goods brand, from a store environment, although the right mindset and passion for retail are just as relevant.
- Familiarity with high-end electronics and the Bang & Olufsen brand is a great plus.
- Are outgoing and have the desire to give excellent customer service.
- Possess great team spirit and a helpful attitude.
- Have experience with MS Office – knowledge of payment and order systems is a plus.
- Enjoy representing a high-end brand, high service level, and comfortable with smart dressing.
- Fluency in English.
How to Apply: Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 16th January 2026.
At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs. We base hiring solely on qualifications, with a goal of supporting a diverse and inclusive workplace for all.
Bang & Olufsen has, for 100 years, developed luxury audio products that change moods and inspire minds. Headquartered in Struer, Denmark, with offices worldwide, Bang & Olufsen creates products known for their beautiful sound, timeless design, and great craftsmanship.
Sales Associate - Wilmslow employer: Bang & Olufsen
Contact Detail:
Bang & Olufsen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Wilmslow
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Bang & Olufsen's history, products, and values. This way, you can show off your passion and knowledge during the chat, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Practice your sales pitch! Since this role is all about solution selling, think of scenarios where you can upsell or add-on products. Role-play with a friend or in front of the mirror to build your confidence and refine your approach.
✨Tip Number 3
Dress to impress! As a Sales Associate for a high-end brand, your personal presentation matters. Choose an outfit that reflects the luxury vibe of Bang & Olufsen, showing that you understand the importance of aesthetics in both products and personal style.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Sales Associate - Wilmslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Associate role. Highlight any retail experience, especially with luxury brands, and don’t forget to mention your passion for high-end products!
Show Off Your Customer Service Skills: Since customer service is key in this role, include examples of how you've gone above and beyond for customers in the past. We want to see your ability to create strong customer rapport and loyalty!
Keep It Professional: When applying, remember to maintain a professional tone throughout your application. This includes using clear language and avoiding personal information like photos, as we focus on qualifications and skills.
Apply Early!: Don’t wait until the last minute to submit your application. We assess applications continuously, so the sooner you apply through our website, the better your chances of joining our team in Wilmslow!
How to prepare for a job interview at Bang & Olufsen
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in the Bang & Olufsen product range. Familiarise yourself with their features, pricing, and brand history. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to uphold high service standards, which is crucial for this position.
✨Dress to Impress
Since this role involves representing a high-end brand, your personal presentation matters. Choose an outfit that reflects the luxury nature of Bang & Olufsen. A smart, polished look will help you make a great first impression.
✨Practice Solution Selling Techniques
Brush up on solution selling strategies before your interview. Be ready to discuss how you would approach upselling and add-on selling in a retail environment. Showing that you understand these techniques will highlight your readiness for the role.
