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- Tasks: Elevate customer experiences and sell luxury audio products in a vibrant store environment.
- Company: Join the innovative team at Bang & Olufsen in Bicester Village.
- Benefits: Enjoy competitive salary, commission, and a supportive work culture.
- Why this job: Be part of a brand that values creativity and customer connection.
- Qualifications: 4+ years in luxury retail with a passion for high-end products.
- Other info: Dynamic team atmosphere with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Join our team of highly skilled sales professionals to elevate and grow Bang & Olufsen's key store in Bicester Village, UK.
Your mission is to uphold high levels of customer service standards whilst selling the company's full range of products and services to achieve and exceed store and individual sales targets.
More specifically, you will:
- Work in the store to welcome and help customers daily
- Compose and sell Bang & Olufsen and 3rd party products (Solution sales)
- Attend site surveys and home demonstrations as required including before and after normal working hours if necessary
- Attend customer events in the store and at times with local partners, this can be during the day, evenings or weekends
- Follow up on marketing campaigns, activations, events and build the store's customer database with the help of our CRM system (Microsoft Dynamics)
- Deliver impeccable luxury customer service and professional presentation skills before, during and after the sale has been processed, creating great customer relations and long-term loyalty
- Ensure professional and knowledgeable management of all customer queries taking responsibility to see the query through to the customer's satisfaction
- Take part in training, development and team meetings
- Constantly keep yourselves updated of new product developments, company initiatives, promotional, campaign activity and the interior design world
- Actively participate in the store's overall planning, together with the rest of the team
- Ensure store standards are being kept, as directed by the store manager
We seek someone who can demonstrate an interest in great customer experiences, sound, aesthetics, and high-end designer products. Someone with an understanding and appreciation of the product quality, who can convey this to our customers. We are seeking someone who has minimum 4 years experience within a luxury or premium goods brand, from a store environment, although the right mindset and enthusiasm for retail are just as relevant.
Furthermore, you are:
- Focused on store and personal targets
- Experienced in generating sales leads and growing a pipeline of business
- Have strong presentation skills
- Gregarious, outgoing and have the desire to give great customer service
- Possess great team spirit and a collaborative attitude
- Proven track record of composing and selling advanced A/V systems, including 3rd party products
- Can identify customer requirements, meet their needs and maximize sales, using all the resources available
- Can prepare and present advanced solutions to customers
- Enjoy representing a luxury A/V brand with a high service level, and comfortable with smart dressing
- Experience in the luxury brand/high-end lifestyle sectors or have solution selling experience.
- Fluency in Local Language and English is mandatory, 3rd languages are beneficial
- You must be able to work within the stores scheduled opening hours, including activations that can be outside normal opening hours and at times off site as well
- Clean criminal record and able to document the last 5 years whereabouts
As our new Senior Sales Associate, you will be joining our Bicester Village team who are based in store and consist of a broad array of commercial profiles, account managers and marketing. You will also interact with head office teams in Retail, Training, VM, Store Design, Marketing and Finance.
With approximately 1,100 employees, Bang & Olufsen is an agile company that gives room for individual flexibility and decision-making. Our hierarchy is flat, and our communication is open and trustworthy. We believe in mutual respect and with a unique pool of people coming from +55 countries we aim to build a more inclusive workplace to grow as professionals and as a company and remain innovative.
Compensation: Competitive salary, commission / bonus and benefits package
Location: Bicester Village, United Kingdom
Start date: As soon as possible
Travel: Minimum travel.
How To Apply: Submit your CV and application in English by pressing the 'Apply' button. Applications are assessed continuously, so please apply as soon as possible and no later than January 30th, 2026.
At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs, marital status, or gender. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support build Bang & Olufsen future, even if you don't meet all the requirements, we sincerely encourage you to apply. We look forward to hearing from you!
If you want to know more about the position, you are welcome to contact our Talent Acquisition Coordinator Aurora Rossi at AROS@bang-olufsen.dk. Please do not send your CV and application to this e-mail directly as these will not be taken into consideration.
Bang & Olufsen has, for 100 years, developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design and unrivalled craftsmanship.
Senior Sales Associate, Bicester Village in Banbury employer: Bang & Olufsen
Contact Detail:
Bang & Olufsen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate, Bicester Village in Banbury
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Bang & Olufsen's products and their unique selling points. This way, when you walk into that interview, you can confidently discuss how you can elevate customer experiences with your knowledge.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where Bang & Olufsen is present. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 3
Show off your sales skills! Prepare to share specific examples of how you've exceeded sales targets in the past. Use numbers and results to back up your claims – it’s all about demonstrating your impact!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Sales Associate, Bicester Village in Banbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for luxury products and customer service shine through. We want to see that you genuinely care about creating great experiences for customers!
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail or sales. We love seeing how your background aligns with our mission at Bang & Olufsen, so don’t hold back on showcasing your achievements!
Be Professional Yet Personal: While we appreciate a polished application, don’t forget to inject a bit of your personality into it. We’re looking for someone who can connect with customers, so let us see the real you!
Apply Through Our Website: Remember to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bang & Olufsen
✨Know Your Products Inside Out
As a Senior Sales Associate, you'll be selling high-end audio products. Make sure you research Bang & Olufsen's full range and any third-party products you'll be dealing with. Familiarise yourself with their features, benefits, and how they compare to competitors. This knowledge will help you answer customer queries confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs or resolved a challenging issue. Highlighting these experiences will show that you understand the importance of creating great customer relations and long-term loyalty.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in generating sales leads and achieving targets. Bring specific examples of how you've composed and sold advanced A/V systems or luxury products. This will illustrate your ability to identify customer requirements and maximise sales, which is crucial for this role.
✨Embrace the Brand's Values
Bang & Olufsen values innovation, inclusivity, and mutual respect. During your interview, express your enthusiasm for representing a luxury brand and your commitment to upholding these values. Show that you're not just looking for a job, but that you're genuinely excited about contributing to the company's future.
