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For Companies At a Glance
- Tasks: Drive sales by connecting with customers and identifying their parts needs.
- Company: Join TPS, part of the Volkswagen Group, serving independent garages.
- Benefits: Competitive salary, great team culture, and opportunities for growth.
- Why this job: Be a key player in a dynamic environment and make an impact on customer satisfaction.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Exciting role with a focus on teamwork and achieving targets.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Parts Sales Executive–London East role at Bandzmedia.
Company Overview
TPS provides independent garages and body shops with high‑quality genuine parts and products needed to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group and operates a national network of 1,500+ centres.
About the Role
- As a Parts Sales Executive you will work with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the centre.
- Achieve personal KPIs and revenue objectives with target customers.
- Accurately identify parts to meet customer sales requirements.
- Utilise product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within the customer base.
- Maintain product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact, phone and face‑to‑face visits.
- Provide high‑level service to customers by understanding requirements, responding to requests, progressing orders, and providing expert advice.
- Provide timely communication to customer on credit status.
- Support the centre team to ensure excellent customer service.
- Collaborate with the Sales Manager and others to achieve sales targets and provide a joined‑up approach to sales.
- Handle incoming calls and customer enquiries within KPIs, using the approved greeting.
- Ensure the proper use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Requirements
- Self‑starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with experience selling in a fast‑paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills, both verbal and written, with ability to build relationships with all key stakeholders.
- Team player with drive and determination to achieve individual and sales targets on a weekly basis.
Parts Sales Executive - London East employer: Bandzmedia
Contact Detail:
Bandzmedia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - London East
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about opportunities at TPS. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that Parts Sales Executive role.
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge. Knowing the ins and outs of Volkswagen Group vehicles will show you're serious about the role and ready to provide expert advice to customers. Plus, it’ll help you stand out from the crowd!
✨Tip Number 3
Practice your communication skills! Since this role involves building strong relationships with customers, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the TPS team and ready to hit those sales targets head-on!
We think you need these skills to ace Parts Sales Executive - London East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and any relevant achievements that show you can hit those KPIs. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and effectively. We’re looking for someone who can build strong relationships, so let that shine in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at TPS!
How to prepare for a job interview at Bandzmedia
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the parts and products you'll be selling. Familiarise yourself with Volkswagen Group vehicles and their specific parts. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences, especially in a B2B environment. Think of specific examples where you met or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Showcase Your Customer Service Passion
Since this role heavily focuses on customer relationships, be ready to share instances where you provided exceptional customer service. Highlight how you identified customer needs and went above and beyond to meet them. This will show that you’re not just about sales, but also about building lasting relationships.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and sales strategies. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
