Bandwidth is seeking a Global Customer Success Manager to ensure an exceptional customer experience across our products in the UK. You will oversee the full customer journey, from onboarding to renewal, and act as the main liaison within Customer Operations.
You will advocate for customers, drive adoption, manage relationships, and collaborate with Sales, Product, and Support teams to deliver value. Expect 1–2 years of customer-management experience and familiarity with Jira, Salesforce, Excel,
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Global Customer Success Manager - Advocate & Liaison employer: Bandwidth
At Bandwidth, we pride ourselves on fostering a vibrant work culture that champions collaboration and personal growth. As a Manager in our Global Customer Success team, you'll not only lead a dedicated group of professionals but also enjoy comprehensive benefits like an 8% pension contribution, extensive health coverage, and unique perks such as unlimited therapy sessions and 'Mahalo moments' for life's milestones. Join us in a role where your contributions directly impact customer satisfaction and the evolution of our innovative software platform.
