At a Glance
- Tasks: Lead the Salesforce Alliance team and drive pipeline growth in the contact center market.
- Company: Join Bandwidth, a global communications software leader with a collaborative culture.
- Benefits: Enjoy competitive salary, health insurance, generous leave, and wellness perks.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the tech world while building valuable relationships.
- Qualifications: 7+ years in partnerships or channel sales, ideally within the Salesforce ecosystem.
The predicted salary is between 113400 - 138600 £ per year.
- Sr. Director, Salesforce Alliance Pipeline & Development
- United Kingdom - London
Who We Are
Bandwidth , we shape how the world connects.
We're the global communications software company and Tier 1 network operator with global reach.
The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful.
And as communications shifts to AI, we're the infrastructure layer making it possible.
We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
We're experts who speak like humans. Ready to build what's next?
#Join The Band
What We Are Looking For
Bandwidth is building a dedicated Salesforce Alliance team to win the global contact center market.
As Sr.
Director of Salesforce Alliance Pipeline & Development, you will own and grow Bandwidth's relationship with Salesforce — building the contacts, credibility, and pipeline motion that makes Bandwidth the undisputed carrier of choice for Salesforce's Agentforce contact center platform.
You will be Bandwidth's face to Salesforce's partner and field teams globally, coordinating inbound and outbound lead flow, aligning go-to-market strategy, and managing two field-based direct reports who work the Salesforce event circuit in Europe and North America.
This is a high-visibility, externally-facing role that requires deep knowledge of Salesforce's internal structure, the contact center ecosystem, and carrier-grade voice and messaging.
What You'll Do
- SALESFORCE RELATIONSHIP OWNERSHIP
- Build and maintain deep, trusted relationships across Salesforce's partner, alliances, Agentforce, and contact center teams — from individual contributors to executive sponsors
- Serve as Bandwidth's primary point of contact for Salesforce's ISV/partner and co-sell programs
- Maintain a comprehensive map of Salesforce contacts relevant to contact center, Agentforce, and the carrier partner ecosystem
- Facilitate executive engagement between Bandwidth and Salesforce leadership on a regular cadence
- PIPELINE GENERATION & LEAD FLOW
- Drive mutual pipeline between Bandwidth and Salesforce — both generating leads from Salesforce and routing Bandwidth-sourced leads into Salesforce deals
- Build and manage a structured lead-exchange process with Salesforce's alliance and field teams
- Track and report Salesforce-influenced and co-sell pipeline, maintaining accurate data in CRM
- Set pipeline generation targets for the team and hold direct reports accountable
- AGENTFORCE CONTACT CENTER STRATEGY
- Develop and maintain Bandwidth's value proposition for Salesforce's Agentforce contact center — articulating why Bandwidth is the right carrier partner
- Understand the competitive landscape in contact center carriers (Twilio, Vonage, NICE, Genesys, Five9, etc.) and keep Salesforce informed of Bandwidth's differentiation
- Work with Bandwidth product and marketing teams to ensure Salesforce-relevant content, case studies, and technical documentation are current
- Support Salesforce field teams in positioning Bandwidth on active contact center pursuits
- TEAM LEADERSHIP
- Manage and develop two Field Alliance Executives (Europe and North America)
- Coach direct reports on Salesforce's internal contacts, deal mechanics, and co-sell motion
- Set quarterly OKRs for the team aligned to Bandwidth's Salesforce partnership goals
- Represent the team's results to Bandwidth leadership
- EVENTS & EXECUTIVE PRESENCE
- Plan and execute Bandwidth's presence at Salesforce events: World Tour London, Dreamforce (San Francisco), World Tour New York, and other regional events
- Represent Bandwidth at Salesforce partner summits, QBRs, and advisory boards
What You Need
- 7+ years in partnerships, alliances, or channel sales — ideally in Saa S, UCaa S, CCaa S, or carrier/telecom
- Direct experience working within or alongside the Salesforce ecosystem (ISV partner, Salesforce employee, or Salesforce-focused sales role)
- Demonstrable contact network within Salesforce's partner, ISV, or field organization
- Deep understanding of the contact center market — platforms, carriers, competitive dynamics
- Experience managing and developing a team
- Exceptional executive presence and relationship-building skills
- Based in London or willing to relocate
Bonus Points
- Experience with Salesforce's App Exchange ISV program or Salesforce Partner Program
- Familiarity with carrier-grade voice, SIP, or CPaa S
- Experience at a global communications provider (Twilio, NICE, Genesys, Vonage, 8x8, or similar)
- Network within the Salesforce Agentforce / Einstein for Service team
- What Success Looks Like — First 12 Months
- Deep, active relationships established across Salesforce's partner, Agentforce, and field organization
- Structured lead-exchange process in place and generating measurable pipeline
- Both direct reports ramped, active at Salesforce events, and running co-sell motions
- Bandwidth positioned as the go-to carrier reference for Salesforce contact center deals
- Active pipeline attributable to the Salesforce alliance visible in CRM
The Whole Person Promise
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit.
How do we do that?
- Well…
- Work laptop & mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home.
- We contribute 8% of your monthly gross salary into your private pension.
- Income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.
- Life insurance providing financial support to your loved ones in the event of your unexpected passing.
- Health insurance, with extensive coverage, a simple claim process and the possibility to cover your life partner and children.
- Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).
- Unlimited, free and anonymous consultations with our dedicated therapist.
- Cycle to work scheme
- 24 days annual leave per year and 1 additional day every 3 years.
- Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email.
- Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.
- #J-18808-Ljbffr
Sr. Director, Salesforce Alliance Pipeline & Development employer: Bandwidth Recruitment
At Bandwidth, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Our commitment to employee growth is evident through comprehensive training programs and opportunities to engage with industry leaders, all while working in a vibrant location that encourages innovation and creativity. Join us to be part of a team that values your contributions and supports your professional journey in the fast-paced world of enterprise technology.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Director, Salesforce Alliance Pipeline & Development
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Sr. Director, Salesforce Alliance Pipeline & Development at Bandwidth Recruitment!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Bandwidth Recruitment or be willing to refer you for that Sr. Director, Salesforce Alliance Pipeline & Development position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Bandwidth Recruitment who’s on the lookout for their next Sr. Director, Salesforce Alliance Pipeline & Development star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Sr. Director, Salesforce Alliance Pipeline & Development role at Bandwidth Recruitment!
We think you need these skills to ace Sr. Director, Salesforce Alliance Pipeline & Development
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Bandwidth Recruitment. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Bandwidth Recruitment
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Bandwidth Recruitment. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
