Senior People Services Specialist

Bandwidth, a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services, is looking for a Senior People Services Specialist. The role supports the delivery of day-to-day People Services operations across Bandwidth’s international offices, focusing on payroll and benefits administration, employee support, and facilities coordination.

The Senior Specialist serves as a key point of contact for international team members, ensuring a high-quality employee experience, accurate execution of recurring processes, and smooth coordination with internal teams (e.g., Rewards, Finance, Global Facilities). They also help implement People Services initiatives, identify process improvement opportunities, and maintain compliance with local practices.

What You’ll Do:

• Payroll, Benefits and People Services Responsibilities: Collaborate with the Payroll & Benefits team during the preparation, review, and delivery of the international monthly payroll run, including reporting new hires, leavers, and employee changes. Support the Payroll & Benefits team with high‑quality execution of global and local payroll‑related projects, ensuring accuracy, timely delivery, and process consistency across regions. Provide monthly payroll reports to the Finance team and support the international PS team during payroll audits. Support the implementation of new benefits according to the forecasted annual benefits roadmap. Administer the international employee benefits packages, including enrolling new hires into medical insurance or pension plans, and managing other employee benefits such as vouchers and transportation schemes.
• People Services Operations: Maintain accurate employee records and manage processes like onboarding, employment changes, and verification letters. Ensure smooth onboarding and orientation for new hires, coordinating logistics and creating a warm welcome. Act as a go‑to contact for general employee queries.
• Local Facilities support: Act as a single point of contact for all local office suppliers and support with any type of repair work around the office in collaboration with building management. Collaborate with the Global Facilities team in projects such as office moves or refreshes.
• Local Events and corporate activities support: Support the planning and execution of local employee events, including seasonal celebrations and team lunches. Partner with Global Events and Internal Comms teams to localize global initiatives and drive engagement at the site level.

What You Need:

• Bachelor’s degree in Business, Human Resources, or similar concentration
• 3-4 years of human resources experience
• Decent knowledge of Human Resources processes and European employment laws
• Able to work in an organized and structured manner
• Proactive, dynamic and hands‑on approach
• Ability to work with discretion and maintain confidentiality
• Competent in managing multiple projects simultaneously
• Excellent computer, analytical, and organizational skills

The Whole Person Promise: At Bandwidth, we’re proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, providing a work environment geared toward enriching your body, mind, and spirit.

Are you excited about the position and its responsibilities? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.