Senior Manager, Sales Development

Bandwidth, a global software company, helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. We reach 65+ countries and over 90 percent of the global economy, offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders.

What We Are Looking For:

The Senior Sales Development Manager will be experienced in leading both inbound and outbound high-performing business development teams, with a remit of exceeding business expectations and KPI objectives. A key component to this role is developing and growing the outbound acquisition function, which acts as the core business talent pool delivering entry-level SDR, plus developing AAE’s (Associate Account Executive) to progress through the business into AM or AE roles. The ideal candidate must have a proven track record as both an individual sales contributor and a leader of teams.

What You’ll Do:

• Drive the overall supply of qualified sales opportunities to the core sales team through both inbound leads and outbound hunting.
• Ensure the entire BD function is the “Tip of the Spear” in terms of product and market knowledge.
• Maintain accurate activity planning and cadence through our CRM and outreach tools.
• Drive and motivate the team to meet and exceed their daily, weekly, and monthly activity and opportunity creation.
• Deliver regular coaching, performance management, and career development of all direct reports.
• Build strong cross-functional relationships within the global sales, marketing, and revenue operations, and product.
• Ensure the team is equipped with the product, system, and selling skills required to be successful.
• Help to design and execute campaign strategies to support hunting and outreach activities.
• Regularly interact across functional areas with senior management or executives to ensure objectives are met.
• Align with local Sales Leadership to provide accurate reporting around monthly and quarterly goals.
• Provide insight and analysis of lead data and create plans based on the analysis.

What You Need:

• A Bachelor’s degree with a business concentration is required.
• Must have a minimum of 4+ years sales leadership experience within the desired field/s.
• Front-line SDR/BDR/AAE experience.
• Must have 3/4 years’ experience of either owning a sales quota, or equivalent in Business Development.
• Demonstrable experience leading high-performing/multi-disciplined inside sales teams or TOFU marketing role.
• Expertise in selling strategies and methodologies, strategic planning and execution.
• Strong problem-solving and collaboration skills.
• Ability to influence thinking or gain acceptance of others in sensitive situations.
• Ability to lead and motivate the inside sales team.
• Strong quantitative/qualitative analytical skills.
• A natural leader of people, authentic and full of energy.

The Whole Person Promise:

At Bandwidth, we’re proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.