Regulatory Counsel in London

Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we’re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission‑critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

We are looking for a Regulatory Counsel to come and join our Global Regulatory Team, based in London, as we continue with exciting projects, facilitating communications worldwide.

As a Regulatory Counsel, you are responsible for ensuring legal and regulatory compliance in the countries of the coverage under your responsibility and the topics assigned to you. You will provide daily legal and regulatory advice with regard to Bandwidth products and operational processes, advising different business units and actively following up on any legal and regulatory changes that may impact the business.

You will propose actions to be taken in order to ensure compliance of Bandwidth products with the applicable laws in countries of coverage. You will negotiate different types of service agreements with suppliers and follow up on key regulatory topics globally. You will provide support with regard to any legal or regulatory research, analysis, or project to the business units and maintain all processes and regulatory information up to date.

You will report to the Director, Global Regulatory.

What You'll Do:

Regulatory and Compliance Work

• Be responsible and accountable for the maintenance of the regulatory conditions of the countries and topics assigned
• Analyse regulatory frameworks, monitor and advise on changes in the law that affect Bandwidth’s products and operational processes
• Advise on regulatory conditions, compliance strategies, and risks
• Research and draft regulatory documentation in a clear, comprehensive, and accurate manner
• Collaborate with internal parties, including Product, Carrier Relations, Engineering, Operations, etc. on cross-coverage and cross-functional regulatory topics
• Answer to internal and external questions related to the countries and topics assigned
• Liaise with appropriate external parties, including regulatory agencies, industry groups, etc.
• Review and negotiate supplier agreements supporting services in the countries of assigned coverage
• Review public consultations relevant to Bandwidth services, draft position papers, and liaise with the Global Policy team on strategies, submissions, etc.
• Source of truth and support to the Regulatory Operations, Compliance Operations, and other operational teams within Bandwidth

Projects and Go To Market Work

• Provide timely, comprehensive, and adequate support to business units on projects with regulatory impact, and go-to-market initiatives across the globe

Documentation and Administrative Support

• Create and maintain up-to-date regulatory documentation on a wide variety of electronic communications topics and ensure upkeep of regulatory archives in the countries of assigned coverage
• Ensure timely and accurate regulatory filings in the countries of assigned coverage
• Manage external counsel, including ensuring the right level of expertise and support is available when needed

Other

• Travel Expectation: Some travel may be required for this role to collaborate and liaise with internal and external parties in different regions

What You Need:

Education / Professional Experience:

• Bachelor’s or Master’s Degree in Law
• Minimum of 3 - 5 years of work experience within the electronic communications market, preferably on regulatory topics in-house or in a law office practice
• Knowledge of and experience in voice, messaging, and numbering regulatory frameworks and issues is a strong plus
• Keen to work in an international tech company with colleagues all around the globe

Technical Knowledge:

• Working knowledge and understanding of voice over IP technologies and cloud communications
• Interest in and passion for communications and new technologies is a must
• Outstanding level of IT literacy
• Keen interest in leveraging AI tools and practices in the day-to-day

Necessary Skills:

• Fluent in legal and business English, another European language is a strong plus
• Fast learner and able to grasp and explain complex regulatory and technology-related issues rapidly and accurately
• Critically and analytically minded with a strong eye for details, a problem-solver, and a can-do attitude
• Self-starter with self-driven initiative to continue learning
• Strong communication and interpersonal skills: writes and communicates clearly, accurately, and succinctly with different stakeholders in a variety of communication settings and styles
• Excellent contract drafting and negotiation skills
• Able to work in an organised, timely, and structured manner on a variety of topics simultaneously
• Able to thrive in a multi-disciplinary role and adapt to changing priorities
• Proactive, open-minded, dynamic, and hands-on approach
• Strong work ethic: committed, collaborative, dependable, and reliable

The Whole Person Promise:

• Work laptop and an internet allowance to support the costs of the Internet at home.
• We contribute 8% of your monthly gross salary into your private pension.
• An income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.
• Life insurance provides financial support to your loved ones in the event of your unexpected passing.
• Health insurance, with extensive coverage, a simple claim process, and the possibility to cover your life partner and children.
• Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).
• Unlimited, free, and anonymous consultations with our dedicated therapist.
• Cycle to work scheme
• 24 days of annual leave per year and 1 additional day every 3 years.
• Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time off - not even with email.
• Additional time off can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches, a contribution to your monthly fitness subscription, and unlimited virtual meetings with our very own nutritionist.