Regulatory Counsel

Bandwidth, a global software company, helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. We’re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders.

We are looking for a Regulatory Counsel to join our Global Regulatory Team, based in London. As a Regulatory Counsel, you are responsible for ensuring legal and regulatory compliance in the countries of your coverage and the topics assigned to you. You will provide daily legal and regulatory advice regarding Bandwidth products and operational processes, advising different business units and actively following up on any legal and regulatory changes that may impact the business.

You will propose actions to ensure compliance of Bandwidth products with applicable laws in countries of coverage, negotiate service agreements with suppliers, and follow up on key regulatory topics globally. You will also provide support for any legal or regulatory research, analysis, or projects to the business units and maintain all processes and regulatory information up to date.

What You'll Do:

• Be responsible and accountable for the maintenance of the regulatory conditions of the countries and topics assigned.
• Analyse regulatory frameworks, monitor and advise on changes in the law that affect Bandwidth’s products and operational processes.
• Advise on regulatory conditions, compliance strategies, and risks.
• Research and draft regulatory documentation in a clear, comprehensive, and accurate manner.
• Collaborate with internal parties on cross-coverage and cross-functional regulatory topics.
• Answer internal and external questions related to the countries and topics assigned.
• Liaise with appropriate external parties, including regulatory agencies and industry groups.
• Review and negotiate supplier agreements supporting services in the countries of assigned coverage.
• Review public consultations relevant to Bandwidth services, draft position papers, and liaise with the Global Policy team on strategies and submissions.
• Provide timely, comprehensive, and adequate support to business units on projects with regulatory impact and go-to-market initiatives across the globe.
• Create and maintain up-to-date regulatory documentation on various electronic communications topics and ensure upkeep of regulatory archives.
• Ensure timely and accurate regulatory filings in the countries of assigned coverage.
• Manage external counsel, ensuring the right level of expertise and support is available when needed.

Travel Expectation: Some travel may be required for this role to collaborate and liaise with internal and external parties in different regions.

What You Need:

• Bachelor’s or Master’s Degree in Law.
• Minimum of 3 - 5 years of work experience within the electronic communications market, preferably on regulatory topics in-house or in a law office practice.
• Knowledge of and experience in voice, messaging, and numbering regulatory frameworks and issues is a strong plus.
• Working knowledge and understanding of voice over IP technologies and cloud communications.
• Fluent in legal and business English; another European language is a strong plus.
• Fast learner and able to grasp and explain complex regulatory and technology-related issues rapidly and accurately.
• Strong communication and interpersonal skills.
• Excellent contract drafting and negotiation skills.
• Able to work in an organised, timely, and structured manner on various topics simultaneously.
• Proactive, open-minded, dynamic, and hands-on approach.

The Whole Person Promise:

• Work laptop and an internet allowance to support the costs of the Internet at home.
• We contribute 8% of your monthly gross salary into your private pension.
• An income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.
• Life insurance provides financial support to your loved ones in the event of your unexpected passing.
• Health insurance, with extensive coverage and a simple claim process.
• Extensive Employee Assistance Programme, offering 24/7 counselling and support on all areas of life.
• Unlimited, free, and anonymous consultations with our dedicated therapist.
• Cycle to work scheme.
• 24 days of annual leave per year and 1 additional day every 3 years.
• Additional time off can be earned throughout the year through volunteer hours and Bandwidth challenges.
• 90-Minute Workout Lunches, a contribution to your monthly fitness subscription, and unlimited virtual meetings with our nutritionist.